Dave McKinney

Very efficient. My issues are always completed in a timely manner and I have always been able to get an appointment scheduled when needed. My issues are always completed in a timely manner and I have always been able to get an appointment scheduled when needed. More

by MADDIEPAT Verified Customer Verified Customer

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Staff was pleasant. Service was extremely quick. Waiting area was clean with coffee, snacks, electric outlet in case you need to charge your phone and a TV. Service was extremely quick. Waiting area was clean with coffee, snacks, electric outlet in case you need to charge your phone and a TV. More

by jcflores85 Verified Customer Verified Customer

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Felt customer service was lacking. The opportunity was lost when I said no to the service on the car because I didn’t want to put that much money into it. I would start looking for a n The opportunity was lost when I said no to the service on the car because I didn’t want to put that much money into it. I would start looking for a new car. No suggestion to call salespeople to show me cars. Then charged me a ridiculous amount for diagnostics. I left the lot and drove to another dealer and purchased a new car. More

by JABISH5 Verified Customer Verified Customer

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On June 16 I began charging our Lyriq to prepare for a trip to St. Petersburg to celebrate our 70th wedding anniversary/. 12 hours later on June 17th. I checked the charge and discovered the charge failed trip to St. Petersburg to celebrate our 70th wedding anniversary/. 12 hours later on June 17th. I checked the charge and discovered the charge failed. I tried to start the charge several times with out success and called Val Ward Service. They tested the complete system but no problems was found. Since our Lyriq did not have enough power for our trip Dave McKinny offered to fully charge the Lyriq so we could go on our trip with out concern and then continue with our testing upon return. We proceeded with our plans and upon return proceeded to try to charge the Lyriq and succeeded in doing so. It seems like previous attempts to charge may have cleared the connectors to enable the connection to take place. BIG THANKS to Val Ward Service Staff More

by MK28_9111 Verified Customer Verified Customer

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Always happy with my experience! Customer service is excellent and oil changes are quick and easy! Customer service is excellent and oil changes are quick and easy! More

by alexandra.perry Verified Customer Verified Customer

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no problems at all, got oil change done quickly and service advisor was great! Lounge was great. service advisor was great! Lounge was great. More

by tbradenjr Verified Customer Verified Customer

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The service gentleman was very, very thorough and very polite. It was a pleasure to have him to fix the problem with my Cadillac. I would recommend him for anything. polite. It was a pleasure to have him to fix the problem with my Cadillac. I would recommend him for anything. More

by jlc4043 Verified Customer Verified Customer

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ValWard is the ultimate best service I've ever had. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. More

by LISA@FUSION-WELDING.COM Verified Customer Verified Customer

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Best customer service ever! Next day maintenance available. Pick up offered I received a great service in timely manner! Next day maintenance available. Pick up offered I received a great service in timely manner! More

by LIMORENOREALTOR Verified Customer Verified Customer

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As always, I felt like I was thoroughly taken care of and all my needs were met all my needs were met More

by CAPECORALDD Verified Customer Verified Customer

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