Darryl Kwock
Darryl Kwock at South Bay BMW

Darryl Kwock | Page 3

Service Advisor

South Bay BMW

18800 Hawthorne Boulevard
Torrance, CA 90504

not yet
rated
57 Reviews
not yet
rated

57 Reviews

Write a Review

Dealership Experience

22 yrs, 9 mos

Industry Experience

23 yrs

57 Reviews of Darryl Kwock

July 30, 2018

Dealership Rating
Employee Rating

Service for Recall Items Excellent customer service. Darryl promised to return my vehicle at the time I requested. Would definitely recommend family and friends to visit the More

by bmw335_civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2018

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service visit with Darryl here at South Bay BMW! We're pleased the vehicle was returned at the requested time, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 27, 2018

Dealership Rating
Employee Rating

Very good, 0rganized. Pleasant experience. Well organized. Daryl Helped me A lot. He explained everything and promised to update to me about the car. Very friendly and fr More

by Ah1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2018

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service visit with Darryl here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 26, 2018

Dealership Rating
Employee Rating

Good service They took are of the items needed in a timely fashion with good customer service. The issue I had returned for with video of they were finally able to More

by ahcohen1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dan Grammer

Jul 27, 2018

South Bay BMW responded

Hello, and thank you for sharing your recent 5 star service experience with both Dan and Darryl here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 25, 2018

Dealership Rating
Employee Rating

Recall service done on a 328i BMW. done in half a day. My oil level wasn't topped off. and my oil light was still on my dashboard after I would drive car. Recall work done in same day as drop off. More

by G28Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2018

South Bay BMW responded

Hello Janet, Thanks for sharing your recent 5 star service visit with Darryl here at South Bay BMW! From reading your review we want to make sure everything was done completely on your BMW. Please feel free to send us am email if you have any questions or would like to connect with us! customerservice@mckennacars.com

July 13, 2018

Dealership Rating
Employee Rating

Recall handled as expected. Service handled as agreed. Very costly service. No wonder customers avoid dealerships. Brake fluid and oil service were double whaT I paid at an independent shop, who also use More

by rpm78@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2018

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service visit with Darryl here at South Bay BMW! We love seeing your rating, however we're displeased that you're unhappy with the cost of our service. The difference is OEM parts with BMW factory trained techs who stand by their work. If you'd like to talk with us about this anymore feel free to send us an email! customerservice@mckennacars.com

July 08, 2018

Dealership Rating
Employee Rating

Excellent service Oscar, my technician was absolutely amazing and Darrell was very helpful and efficient. They made i got in and out quickly and that I had a leaner pri More

by Rasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2018

South Bay BMW responded

Hi Rasha, Thanks for sharing your recent 5 star service experience with Darryl and Oscar here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

June 29, 2018

Dealership Rating
Employee Rating

Great service and done in a few hours. Darryl is always great and greets me with a smile. Easy to drop off my car and get a loner More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2018

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Darryl here at South Bay BMW! Enjoy the road ahead in your Ultimate Driving Machine, and thanks for choosing us here at South Bay for your BMW service needs.

June 27, 2018

Dealership Rating
Employee Rating

Great service. Darryl was fabulous from the moment he greeted me at my car all the way through the process. He is a service gem and highly recommend the dealership More

by REVPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2018

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

June 25, 2018

Dealership Rating
Employee Rating

Excellant Service I enjoy seeing and working with the service adviser Darryl Kwock and Sale Rep Eddie Ramos, they both work hard to take care of their customers. I hav More

by blackie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Ramos

Jun 25, 2018

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star experience with both Darryl and Eddie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

June 22, 2018

Dealership Rating
Employee Rating

Daryll was great! Darryl is a valuable asset to South Bay BMW. Give him a raise. Service was fast and friendly. Facility was clean, well let and everyone was welcoming. More

by Theultimatepsendingmachine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2018

South Bay BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Darryl here at South Bay BMW! Enjoy the road ahead in your Ultimate Driving Machine, and we're here for you anytime in the future!

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