Daniel Gonzales

My service guy was great! ! The service it self was horrible. Your mechanic called in sick. My appointment was Thursday. You had my car until Monday. On Friday I was told my oi ! The service it self was horrible. Your mechanic called in sick. My appointment was Thursday. You had my car until Monday. On Friday I was told my oil change was done but they did not know why the engine light was on. I would need to wait until Monday to find out. On Monday they told me they could not get the hood to open so the oil change was never done. I will not be retuning for any services moving forward. More

by LUBAMIKHLIN Verified Customer Verified Customer

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Professional service and great customer service. They treated us like one of the family. It was nice. They treated us like one of the family. It was nice. More

by Richard Verified Customer Verified Customer

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Got my car back on the road after a catastrophic accident. Its running great now! Appreciate the quality work and help from Greg and Josh. accident. Its running great now! Appreciate the quality work and help from Greg and Josh. More

by vw17phil Verified Customer Verified Customer

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Excellent follow up and communication with me during the entire process of servicing my car entire process of servicing my car More

by MARLENA_THOMAS0 Verified Customer Verified Customer

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I’ve been coming to the Volkswagen of Salem for over seven years. They’ve done both maintenance and repair on my three Volkswagens. The staff is knowledgeable, helpful, and all of the work has been top- seven years. They’ve done both maintenance and repair on my three Volkswagens. The staff is knowledgeable, helpful, and all of the work has been top-notch. I could not be more pleased! They have a fantastic online scheduling platform, and automated texts keep the customer notified real-time on where the vehicle is at during the service phase. However, unlike other dealerships, this service staff Is reachable via their own phones and reply very quickly. Sent from my iPhone More

by LUDFAMILY Verified Customer Verified Customer

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This is the best service ever I have seen before and the currently available app for the mobile currently available app for the mobile More

by Isaisn Verified Customer Verified Customer

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Excellent, prompt, and courteous service. Service writer was attentive and understanding of my concerns. I'm very pleased and happy with the work performed. Service writer was attentive and understanding of my concerns. I'm very pleased and happy with the work performed. More

by WNG4 Verified Customer Verified Customer

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greg was very professional and made sure i understood what was going on with my car what was going on with my car More

by Diego Gamino Verified Customer Verified Customer

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Everyone was nice and helpful with the process of buying a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. More

by VERNANFILOFIEFF Verified Customer Verified Customer

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Volkswagen of Salem maintains a very friendly and professional atmosphere, while providing quick and efficient service professional atmosphere, while providing quick and efficient service More

by BRENNA.OBERACKER Verified Customer Verified Customer

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