Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.5
118 Reviews
4.5

118 Reviews

Write a Review

118 Reviews of Daniel Gonzales

December 28, 2024

Dealership Rating
Employee Rating

I come here for my life time oil changes, and usually get some other maintenance done. They're able to effectively diagnose any issues and resolve them in a timely manner. More

by Taylor P
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , David

Dec 29, 2024

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 14, 2024

Dealership Rating
Employee Rating

The service start on time, comfortable facility, good información about other car needs and ask for authorization, we get satisfied with the service More

by María Evelia Moreno
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 16, 2024

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Maria, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 14, 2024

Dealership Rating
Employee Rating

Service was great, got me in and out in no time. Friendly and informative with all the work they needed to do. More

by JLLSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 16, 2024

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 10, 2024

Dealership Rating
Employee Rating

They are horrible, left my windows down while it was pouring rain for a week straight, and killed my battery, tried to jump the car and it no longer would start due to them not properly putting the car More

by grayson striano
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Gregory Bell

Dec 14, 2024

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Grayson, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 06, 2024

Dealership Rating
Employee Rating

Very helpful, polite nice people Quality work. Just overall Great service. Very easy to deal with More

by MICHAEL.MANCE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 08, 2024

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Michael, and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 06, 2024

Dealership Rating
Employee Rating

I feel like the service is the best possible for my vehicle. Especially considering the damage done in this past collision was potentially catastrophic. It’s invaluable to have someone who knows the de More

by vw17phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 08, 2024

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 04, 2024

Dealership Rating
Employee Rating

They were fast, polite, and answered all my questions. I also appreciate the text message when I left a voicemail about making an appointment. More

by sandijmit
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 05, 2024

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 03, 2024

Dealership Rating
Employee Rating

Service is always prompt and performed as requested. Waiting area is welcoming and the text updates are appreciated. . More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 03, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 03, 2024

Dealership Rating
Employee Rating

They provide good customer service. They are friendly, and offer recommendations without too much pressure. More

by annarhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 03, 2024

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 01, 2024

Dealership Rating
Employee Rating

Great customer service. Gives you updates whike conducting your service and alliwz you to approve other items needing to be done. More

by cmelton602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Dec 01, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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