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Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.4
177 Reviews
4.4

177 Reviews

Write a Review

177 Reviews of Daniel Gonzales

June 30, 2025

Dealership Rating
Employee Rating

The folks at Volkswagen Salem are always super friendly and professional. They got my car fixed up fast, and I'm already looking forward to my next oil change. More

by HELDSTAB.07
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 30, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 24, 2025

Dealership Rating
Employee Rating

Service was relatively fast. They take good care of my car. An hour and a half at the dealership is normally not a big deal. The AC and the TV were cranked and made waiting kin More

by STEPHANIE.SIREIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 24, 2025

Volkswagen of Salem responded

Stephanie, thank you for your very kind review. We strive to ensure that all our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 23, 2025

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Employee Rating

People were nice; service was expensive. Trying to decide if we will return for next service. More

by JHENDER476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 23, 2025

Volkswagen of Salem responded

Thank you so much for your review. We truly appreciate your business, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 22, 2025

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Employee Rating

Clean space. Customer service was good. Could have used a table to do remote work while waiting. More

by BAILEY G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 22, 2025

Volkswagen of Salem responded

Hi Bailey: Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 20, 2025

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Employee Rating

Great people great crew and helping when you are needing help with anything they answer questions More

by MAVRICK532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 21, 2025

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 20, 2025

Dealership Rating
Employee Rating

Great people great crew and helping when you are needing help with anything they answer questions More

by MAVRICK532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 21, 2025

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 18, 2025

Dealership Rating
Employee Rating

The service department was very helpful. And felt heard with all my questions being answered. Very polite and professional. More

by SYDCAESAR27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 19, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 11, 2025

Dealership Rating
Employee Rating

Service is adequate. No personality. Complete service in a timely manor. Minimal client interaction. Area clean. More

by DROSEGASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 11, 2025

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 07, 2025

Dealership Rating
Employee Rating

Did a full inspection and let me choose what I wanted to be done before preforming service. More

by MORGANEC2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jun 07, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 06, 2025

Dealership Rating
Employee Rating

I am happy with the dealer and the people. My only issue is that I had my car service and the oil it is either too much or too little and I had to take the car back again. The oil light warnin More

by RVICONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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