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Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.5
100 Reviews
4.5

100 Reviews

Write a Review

100 Reviews of Daniel Gonzales

November 17, 2024

Dealership Rating
Employee Rating

Excellent, prompt, and courteous service. Service writer was attentive and understanding of my concerns. I'm very pleased and happy with the work performed. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 18, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 14, 2024

Dealership Rating
Employee Rating

greg was very professional and made sure i understood what was going on with my car More

by Diego Gamino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 16, 2024

Volkswagen of Salem responded

Thank you for the kind words for our service department, Diego! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 10, 2024

Dealership Rating
Employee Rating

Everyone was nice and helpful with the process of buying a vehicle, staff was friendly and easy to talk to. They helped us understand every detail of our purchase and helped us get a great deal. More

by VERNANFILOFIEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Alexander, Gregory Bell, Michael Bouchard, Koda Colbert, Richard Ledgerwood, Jesse Reck, Anthony Rose, Adam Stabler, Michael Wenzel

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Nov 11, 2024

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 09, 2024

Dealership Rating
Employee Rating

Volkswagen of Salem maintains a very friendly and professional atmosphere, while providing quick and efficient service More

by BRENNA.OBERACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 11, 2024

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Brenna, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 05, 2024

Dealership Rating
Employee Rating

Absolute best service experience I’ve ever had. David made the process quick and easy, they even gave me a complementary car wash! 10/10 recommend. More

by Kaulinf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 07, 2024

Volkswagen of Salem responded

Thank you so much for your kind words for David, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 01, 2024

Dealership Rating
Employee Rating

I’ve been getting my truck serviced here and they always keep up to date with all the services my truck needs to keep me on the road safely.I’m very pleased with the service. More

by ANGELICAESQUIVEL12313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 04, 2024

Volkswagen of Salem responded

Angelica, Thank you for choosing Volkswagen of Salem. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 31, 2024

Dealership Rating
Employee Rating

Salem oregon VW Service Department takes the best care of our VW vehicles. Greg Bell, Josh, and the other Service providers and Technicians are professional, friendly and up front and honest about the servi More

by CARROLLK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker

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Oct 31, 2024

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 31, 2024

Dealership Rating
Employee Rating

Very happy that Salem Volkswagen are taking care of our Tiguan, since we moved from california More

by MUNAROO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Oct 31, 2024

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 29, 2024

Dealership Rating
Employee Rating

They’ll tell you that they will answer your calls and they never actually will. Even when the manager promises they will. The management is nice but they obviously have some work to be done with their em More

by AM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

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Nov 01, 2024

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 28, 2024

Dealership Rating
Employee Rating

Great people service was great friendly prompt service great location clean place would come again More

by REDSOCK6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Richard Ledgerwood, Jesse Reck, Matthew Reid, Anthony Rose, Adam Stabler, Michael Wenzel, Erin Stack

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Oct 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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