Crystal Thompson

This will be my 2nd car from Toyotal of Cleveland. They work hard in helping you get the car you need and follow up with a great service department. They work hard in helping you get the car you need and follow up with a great service department. More

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Fast, clean, friendly, efficient, personable, professional and probably the best purchasing experienced ever experienced in my 70 years of life. Alfred Odister, the Sales and Leasing Consultant, professional and probably the best purchasing experienced ever experienced in my 70 years of life. Alfred Odister, the Sales and Leasing Consultant, was amazing. He's extraverted, personable, extraordinarily knowledgeable, efficient and, after decades in the business, still in love with the product. His enthusiasm for Toyota vehicles was captivating. He's probably one of the best sales professionals that Toyota has. Remarkable guy and a total servant. And this is a remarkable store with a great GSM. We bypassed the closest dealership and drove an hour to get to this particular store because ... it was worth it. We know people who've purchased multiple vehicles here and so we had to come. And it was first time. We'll be back for repeat business and will certainly be recommending this dealership. What a great team! More

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Mike was awesome. He is a laid back dude but he was really great to work with. He went above and beyond at every turn. Even when the deal was finalized he went out of He is a laid back dude but he was really great to work with. He went above and beyond at every turn. Even when the deal was finalized he went out of his way to help me out. 10 out of 10 would recommend! More

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Austin was a great help to us. He asked and listened to what we were looking for. He found what we wanted quickly and made the process quick and easy! Austin was very friendly. Cry He asked and listened to what we were looking for. He found what we wanted quickly and made the process quick and easy! Austin was very friendly. Crystal in finance was very friendly and explained everything and made the process simple. Highly recommend them if you are looking for a vehicle! More

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Found what I was no looking for Toyota RAV4. Toyota is known for its durability, and service. This is my husband and my 3rd Toyota to enjoy. Toyota is known for its durability, and service. This is my husband and my 3rd Toyota to enjoy. More

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Dealt with this group for years,the whole family,Great people service and sales department people service and sales department More

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Excellent service, friendly staff, smooth buying process—highly recommend this dealership for your next vehicle! process—highly recommend this dealership for your next vehicle! More

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I have bought two vehicles from Toyota of Cleveland and have loved the experience each time. There are so many great people willing to help make you happy. I would highly recommend them. have loved the experience each time. There are so many great people willing to help make you happy. I would highly recommend them. More

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Alfred was great! Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Alway Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Always was honest and upfront and helped me find deals where he could! He was great, definitely will be purchasing any future vehicles from his as well. Drove 6 hours to buy the car I’ve been dreaming of since I was 16 and it was the smoothest best experience I’ve had! More

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Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will work hard to fit a vehicle within your budget. I would highly recommend this dealership to anyone looking for a vehicle. More

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