Craig Smith | Page 3

The phone reception aspect of service has room to improve but Once I made contact with Craig everything went smoothly!! I had a excellent experience with Justin. He was professional attentive and followed up but Once I made contact with Craig everything went smoothly!! I had a excellent experience with Justin. He was professional attentive and followed up with communication as promised. Repair went without issues. I’m a 3 time Jeep owner and repeat customer at this location. I drive from Ocala specifically because of the great treatment I receive at this location. Justin in sales is also amazing! Thank you! More

by neatsleepride3 Verified Customer Verified Customer

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Can’t say enough to thank everyone at Central Florida Chrysler Dodge Jeep Ram for the professionalism and attention to helping me obtain our new Jeep Grand Cherokee. Everyone went out of their way to Chrysler Dodge Jeep Ram for the professionalism and attention to helping me obtain our new Jeep Grand Cherokee. Everyone went out of their way to deliver the best possible vehicle to me. I’ve purchased Dodge and Jeep vehicles for the last 40 years through different dealerships in Kissimmee, Miami, Orlando and even dealerships in Knoxville and Lenoir City Tennessee. Although all of the other dealerships were fantastic, Central Florida Chrysler Dodge Jeep Ram really went above and beyond. As was this purchase, most have been purchased out of the showroom floor. I’ve never realized how much of a “beating” the showroom vehicles receive. Upon purchasing my vehicle, my salesman Scott Webster send it first to the service department for a complete diagnostic checkup. It was determined that the batteries were “kind of low”, so Scott requested they be replaced even before it would be delivered to me.. Anyway the entire team at Central Florida Chrysler Dodge Jeep Ram and a special shout out to Wanda Cunningham who has stood by me all these years and is the #1 reason I will always be a CDJR customer no matter where my next adventure leads me. More

by TommyBoy0871 Verified Customer Verified Customer

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I am at a loss for words on how impressed I was with everybody from the area rep Wanda Cunningham down to the managers and especially to Scott Webster for his patience and diligence in helping me purcha everybody from the area rep Wanda Cunningham down to the managers and especially to Scott Webster for his patience and diligence in helping me purchase my perfect vehicle. More

by TommyBoy0871 Verified Customer Verified Customer

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service department have a really good personal, specially his service manager Gregory Hutchins and Paul Gomez, they are always willing to help and give me the best treatment ever. I extremely recommend for s his service manager Gregory Hutchins and Paul Gomez, they are always willing to help and give me the best treatment ever. I extremely recommend for service this dealership More

by dans2810 Verified Customer Verified Customer

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The dealership is stellar. Lots of hard working people getting the job done. Thanks for all of your efforts. Lots of hard working people getting the job done. Thanks for all of your efforts. More

by CSMITH612 Verified Customer Verified Customer

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I have to tow my car to the dealer. I didn't hear from Marcos for 3 or 4 days , then Josh and one of the manager took over my case, they did everything in their power to be sure my expe I didn't hear from Marcos for 3 or 4 days , then Josh and one of the manager took over my case, they did everything in their power to be sure my experience was good and my car waa repair. It took a little longer than usual, but overall my experience at the end was good and I was very satisfied with the service More

by gfm1313 Verified Customer Verified Customer

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The truck is making sounds that it wasn't making before. Dissatisfied with service and lack of communication from dealership. Dissatisfied with service and lack of communication from dealership. More

by Shatima Simmonds Verified Customer Verified Customer

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Every time that I’m there the service is always top of the line I never worry about being taken care of. the line I never worry about being taken care of. More

by tarlenedavis Verified Customer Verified Customer

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The service department was efficient and friendly. I was greeted quickly when I arrived and my advisor was great. I was given updates throughout the process. Quality service I was greeted quickly when I arrived and my advisor was great. I was given updates throughout the process. Quality service More

by camerongray840 Verified Customer Verified Customer

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Marcous had dealt with us. I made an appointment for 4pm for an oil change and tire rotation. Unfortunately for some reason they couldn’t find my booking. Marcous helped us out I made an appointment for 4pm for an oil change and tire rotation. Unfortunately for some reason they couldn’t find my booking. Marcous helped us out anyways. He is very well spoken and provided excellent service. More

by tatyanagaristo Verified Customer Verified Customer

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