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Courtney Pooler
Refer Me
267 Reviews
Dealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
267 Reviews
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267 Reviews of Courtney Pooler
August 16, 2024
I have been chasing the manager for months on reimbursement for a tow that was caused to faulty repair. they claim a change in management for the delay, yet no one has contacted me with a timeli reimbursement for a tow that was caused to faulty repair. they claim a change in management for the delay, yet no one has contacted me with a timeline or resolution. Courtney, the service manager is zero help. More
by kyungrkim
Other Employees Tagged: Vincent Munoz
July 09, 2024
I expect the new ownership must perform better in all aspects. It has great personnel resources. aspects. It has great personnel resources. More
by Hearn Chun
Other Employees Tagged: Vincent Munoz
June 15, 2024
I bought my car from this dealership and the service department is absolutely abysmal. I will never return. Vincent was inattentive. department is absolutely abysmal. I will never return. Vincent was inattentive. More
by KSMITH10245
Verified CustomerOther Employees Tagged: Vincent Munoz, Dimitriy Gervas , Reputation Management
June 08, 2024
I waited for nearly 4 hours till everything fixed. But now I feel better I feel safe But now I feel better I feel safe More
by masuchiyaeko
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
June 06, 2024
"Audi service department exceeded expectations with exceptional service, professionalism, and efficiency. Highly recommended." thank you exceptional service, professionalism, and efficiency. Highly recommended." thank you More
by Gmercedes448
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
May 31, 2024
Both Stan and Dimirthy ( Service representative) are thorough professionals. They are very informative and polite individuals. thorough professionals. They are very informative and polite individuals. More
by CHITTAMOHAN
Other Employees Tagged: Justin Pooler, Stan Boksz, George Vega, Dimitriy Gervas , Reputation Management
May 25, 2024
Ridiculous wait for car service. Over 24 hours at service shop then over hour wait for car wash. We asked a service person to get the car out of the car wash cause it was way too lon Over 24 hours at service shop then over hour wait for car wash. We asked a service person to get the car out of the car wash cause it was way too long never again More
by Pkris4u
May 18, 2024
Went for an oil change in December, which took 2 hours. Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried to schedule a follow up visit which was extremely challenging and kept getting sent to voicemail on several attempts to connect to the service department. Very disappointing experience overall. More
by supysingh93
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas , Reputation Management
April 30, 2024
Very good experience . Very well organized and the service was done very well. Thank you Very well organized and the service was done very well. Thank you More
by rajatpatnaik04
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Justin Pooler, Vincent Munoz, Dimitriy Gervas , Reputation Management
April 24, 2024
Excellent service Please visit this dealership. They have excellent service for 50k miles and other services They have excellent service for 50k miles and other services More
by THALLAVINAY3
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
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