Cory Goodman
Cory Goodman at Capistrano Volkswagen
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Cory Goodman

Service Operations Director

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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29 Reviews
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29 Reviews

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29 Reviews of Cory Goodman

May 02, 2023

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Employee Rating

Always a dream to work with from the sales staff to the service department. Fred is amazing, jumps through hoops to please. Corey Goodman on top of his game. Owners Miles and Gary have gone out of their wa More

by SanJuanCoffeeGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Capistrano Volkswagen responded

Thank you so much for your fantastic feedback. We really try our best to set ourselves apart through our customer service so it's great to hear that being appreciated. Let us know if there is anything else we can do for you.

June 26, 2021

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Employee Rating

All they want is your money. The "manager" of the service department doesn't know an ashtray from an air filter. More

by jaimesmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 29, 2021

Capistrano Volkswagen responded

We apologize for any negative experience you had at our dealership. Our service directory, Cory Goodman, has reached out to you personally to hopefully clear up any issues. If you would prefer to respond via email, then please contact customerservice@capovwmazda.com for any reason you see fit. Thank you for the feedback and hopefully we can improve on it for the future.

April 12, 2021

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Employee Rating

I have had my car serviced at Capo VW since new and purchased 2 cars from them and my purchase and service experiences have been excellent. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Capistrano Volkswagen responded

Hi JW, Awesome to hear that you've chosen us more than once for your purchases and services, means a lot. Please let us know if there is anything else we may assist you or your vehicles with, we look forward to seeing you in the future! Kate

February 06, 2021

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Employee Rating

For years our family has and will continue to purchase and service our VW cars at Capistrano Volkswagon. We do this because our family trusts them to continuously provide professional, friendly, efficient More

by TERRILUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2021

Capistrano Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a consistently great experience, and we look forward to assisting you with any future automotive needs! Kate

January 29, 2021

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Employee Rating

I was very impressed with every aspect of this dealerships professionalism. We purchased this car for our daughter and everyone took such good care of her. We will definitely be telling all of o More

by JC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Steve Smith

Jan 31, 2021

Capistrano Volkswagen responded

Wow! Thank you so much for this great five-star review. We thank you for choosing Capistrano Volkswagen and helping to share the word about us. We hope your daughter enjoys her new car. Please let us know if we can be of further assistance. Kate

December 02, 2020

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Employee Rating

Again after many years of great service at Capistrano Volkswagen Brad professionally serviced our VW Beetle with 5-Star excellence. He and the mechanics communicated promptly with a detailed video of ar More

by TERRILUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Capistrano Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

June 24, 2020

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Employee Rating

Fantastic This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . More

by JOHNBLOCHJENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2020

Capistrano Volkswagen responded

John, Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

June 13, 2020

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Employee Rating

Just excellent service You just don't forget your first experience, from the first day I stepped into the dealership. I didn't have good credit from day one, I purchased a More

by MLONG8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2020

Capistrano Volkswagen responded

Thank you, we're thrilled to hear that our team was able to provide such a great experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

April 09, 2020

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Employee Rating

Excellent service, efficient friendly and they kept me updated with videos and text messages which was really nice. They also doing a wonderful job with social distancing. More

by ardeshirjey
Recommend Dealer
Yes

Other Employees Tagged: Norm Faller , Jeff, Caleb

Apr 09, 2020

Capistrano Volkswagen responded

Thank you for your business and for this review. We are pleased to hear that the service experience was pleasant and easy by having communication via text and videos sent to you. If there is anything we can assist you with in the future, please let us know. Kate

January 29, 2020

Dealership Rating
Employee Rating

Always a great experience. Whether for service or sales the staff at Capo VW go beyond the required service. Always making sure all the vehicle and personal needs are met. More

by itzthefuzz
Recommend Dealer
Yes
Jan 30, 2020

Capistrano Volkswagen responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience and quick service! We are pleased to hear that our staff is always so helpful in both our sales and service departments. We look forward to seeing you again soon whenever your need arises. Kate

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