Clemente Sanchez
Clemente Sanchez at Biggers Mazda

Clemente Sanchez

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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5.0
20 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

20 Reviews

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20 Reviews of Clemente Sanchez

December 28, 2025

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Employee Rating

I have never taken my cats to the dealerships before. This one is much different. Their prices are more than fair. The mechanics do a video walk around for you to see their work when they are finished wh More

by micahs52.ms
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 30, 2025

Biggers Mazda responded

Thank you so much, micahs52.ms! We're honored to be the first dealership you’ve trusted for service — and even more thrilled to hear we exceeded your expectations. From fair pricing and detailed video inspections to complimentary car washes and tire rotations, we aim to make every visit transparent and hassle-free. We're also happy to hear your car-buying experience was just as pleasant. Ron, Franco, Logan, Clemente, and the entire Biggers Mazda team truly appreciate your kind words. We’re here whenever you need us! #BiggersMazda #CustomerFirst #ExceptionalService #TeamYouCanTrust

December 22, 2025

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They are very kind and speedy and polite for me. I recommend everybody Biggers Mazda. More

by takao.nogi
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Recommend Dealer
Yes
Dec 22, 2025

Biggers Mazda responded

Thank you so much for your kind words and recommendation! We're so glad to hear that our team provided you with prompt, polite, and helpful service—it means a lot to us. We'll be sure to share your feedback with Roger, Jason, Logan, and Clemente. They’ll be happy to know they made a great impression! We truly appreciate your support and look forward to seeing you again at Biggers Mazda. Warm regards, The Biggers Mazda Team

December 18, 2025

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Incredible team across the board. They treated me 10 times better than any other dealership I visited. More

by Henry Kuhner
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 18, 2025

Biggers Mazda responded

Thank you so much, Henry, for the kind words and for choosing Biggers Mazda! We're truly honored to hear that our team—Ron, Raul, Ali, Marco, and Clemente—made such a positive impression and treated you with the care and respect you deserve. Knowing we stood out from other dealerships means the world to us. We’re thrilled we could help you find the right Mazda and make the entire process—from sales to trade-in to financing—smooth and transparent. Welcome to the Biggers Mazda family, and we’re always here if you need anything down the road! Enjoy every mile in your new Mazda! 🚗✨

December 12, 2025

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Clemente was outstanding to deal with and always provided quick answers. I am very satisfied. I wish other dealerships paid this much attention to customers. More

by bwright17
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2025

Biggers Mazda responded

Thank you so much for the kind words! We’re thrilled to hear that Clemente provided such outstanding service and kept you informed every step of the way. He truly cares about each customer’s experience, and your feedback means a lot to all of us. At Biggers Mazda, we strive to deliver the kind of personalized care that sets us apart — and we're so glad to hear it made a difference for you. We appreciate your trust and look forward to seeing you again at your next service visit! — The Biggers Mazda Team

December 11, 2025

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Clemente did is job so well. Service is great. Cozy dealership. Love starbucks station. My go to service center of all my our Mazdas. More

by HENRYTAVERA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Biggers Mazda responded

Thank you, Henry! We're so glad to be your go-to service center and truly appreciate your continued trust in us. It’s great to hear that Clemente delivered excellent service and that you enjoy the cozy atmosphere — and of course, the Starbucks station is always a hit! We’re lucky to have loyal customers like you and Mazdas to care for. Looking forward to seeing you again at your next visit! — The Biggers Mazda Service Team

December 10, 2025

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My advisor was very accommodating and attentive. Prompt response and follow ups, along with the video of the assessment, made my visit excellent. More

by Mazdadriver800
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2025

Biggers Mazda responded

Thank you for the kind words. Have a Blessed Day.

December 08, 2025

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I am a repeat customer and have a teen that will be driving within a year. I live 45 mins away and really like this dealership. The people there are friendly, helpful, answer my questions, are respectf More

by Melissa I
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Recommend Dealer
Yes

Other Employees Tagged: Franco Ruffolo , Sebastian

Dec 09, 2025

Biggers Mazda responded

Thank you so much, Melissa, for your continued trust in Biggers Mazda. It truly means the world to us! We are honored that you choose to make the drive to work with our team, and we're especially grateful to hear that you’ve found both our service and sales departments to be respectful, honest, and helpful. Clemente, Sebastian, and Franco will be thrilled to know they made your visit a positive one. Knowing that you're considering us for your teen’s future vehicle makes it even more meaningful and we'are here for your family every step of the way. Thank you again for your kind words and continued support.

December 04, 2025

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Clemente was great. He made the process very easy. The only thing your team missed was checking the tire pressure. Thanks!!! More

by STEVE.MERENA
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2025

Biggers Mazda responded

Thank you, Steve, for your review and for taking the time to share your experience with us! We're glad to hear that Clemente made the process smooth and easy for you—that’s exactly the kind of service we aim to provide. We also appreciate your feedback about the tire pressure check. That’s definitely something we should have caught, and we apologize for the oversight. We’ll be sure to address this with our team to help prevent it in the future. Thanks again for choosing Biggers Mazda—we look forward to seeing you again and ensuring everything is spot-on next time!

November 21, 2025

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Nice and clean new showroom. Friendly people/workers. Fast service and a free car wash! More

by ANNETTEFAIVRE
Service Price Transparency
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Recommend Dealer
Yes
Nov 28, 2025

Biggers Mazda responded

Dear Annette, Thank you for the wonderful review! We’re so glad you enjoyed our new showroom and experienced the friendly service our team strives to provide. It’s great to hear everything was quick and easy — and that the complimentary car wash was a nice bonus! We’ll be sure to pass along your kind words to Clemente Sanchez. We appreciate your visit and look forward to welcoming you back to Biggers Mazda! Best regards, The Biggers Mazda Team

November 19, 2025

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Easy to make an appointment. Car was ready when they said it would be ready. Nice waiting room. More

by randybarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Biggers Mazda responded

Dear Randy, Thank you for the great review! We’re glad to hear that scheduling your appointment was easy, your vehicle was ready on time, and you enjoyed the comfort of our waiting area. That’s exactly the kind of experience we aim to provide! We’ll be sure to share your feedback with Clemente Sanchez — he’ll appreciate the shoutout. We look forward to serving you again at Biggers Mazda. Best regards, The Biggers Mazda

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