Clemente Garibay

Leasing a car in today’s market can be incredibly overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was getting a fair price without stretching myself so thin that I couldn’t actually enjoy the car I was working so hard to get as there are not a ton of options due to inventory. I do want to be a lifelong part of the Volkswagen Family. That’s why I’m so grateful I had Laura Torres helping me for my 3rd lease through the process. She was extremely patient and understanding as I laid out all my parameters, concerns, and questions. She never rushed me or made me feel like I was asking too much. Instead, she took the time to walk me through every detail and made sure I felt informed and comfortable with each step. Her honesty, professionalism, and support made all the difference. I truly feel like I got the best deal possible, and most importantly, peace of mind. I’ll admit, I may have been a bit blunt at times, so I want to sincerely apologize for being so difficult as times — it came from a place of stress of buying a car (which the process does need to be more seamless via the industry) and wanting to make the right decision as the car market is extremely impacted by the daily economy due to COLA. Thank you, Laura — I couldn't have asked for a better experience! Go see LAURA! More

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Five-Star experience from the sales staff and management. Brandon Rosenow and Clem were great throughout the whole process! They worked with us and helped us meet our goals and leave with a brand new car p Brandon Rosenow and Clem were great throughout the whole process! They worked with us and helped us meet our goals and leave with a brand new car perfect for our family! We’ll be back to City VW! More

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4cars and counting here at City vw chicago with Ray corto.Thank you so much my friend for the great service corto.Thank you so much my friend for the great service More

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Great experience with Maria. She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dre She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dream car. More

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I had a very nice experience working with Brandon Rosenow, the service the team provided was amazing, I got a good deal. Everything went nice and smooth! Thank you City Volkswagen of Chicago! Rosenow, the service the team provided was amazing, I got a good deal. Everything went nice and smooth! Thank you City Volkswagen of Chicago! More

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I will never use this dealership again, recently paid off my car now the turbo went out twice once when I first purchased the car and now a second time. They never informed me that my car had extended Diesel my car now the turbo went out twice once when I first purchased the car and now a second time. They never informed me that my car had extended Diesel warranty and they tried to offer me for trade in only $500. Not my fault they placed a faulty Turbo in my vehicle and then try to charge me over $6500.00 Be very careful of this dealership will never work with them again. If I can give zero stars I would. More

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Awesome experience with Brandon Rosenow. He helped us with our car purchase and always looked for better financing options. Definitely, we will recommend him and City VW Chicago to our frien He helped us with our car purchase and always looked for better financing options. Definitely, we will recommend him and City VW Chicago to our friends and family. Thanks Brandon!!! More

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Had a very efficient experience with Brandon Rosenow matching another offer and getting me out the door in my new Atlas! matching another offer and getting me out the door in my new Atlas! More

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Brandon Rosenow made our car buying experience simple and straightforward. He is honest, transparent, and knowledgeable about the process from start to finish. Friendly, personable, all the things you’d want straightforward. He is honest, transparent, and knowledgeable about the process from start to finish. Friendly, personable, all the things you’d want to have during the car buying experience. Highly recommend reaching out to Brandon and team at this location. He will exceed expectations and make it a stress free experience. More

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Overall great experience, Ed was such a great help, he made us feel like family. . made us feel like family. . More

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