Cindy Timmons
Cindy Timmons at Washington Ford Inc.

Cindy Timmons | Page 2

service advisor

Washington Ford Inc.

507 Washington Rd.
Washington, PA 15301

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Cindy Timmons

April 13, 2026

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Employee Rating

Best dealership anywhere. . awesome service department, sales department and great people.. never had a bad experience More

by pelkey1626
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Finance Experience
Recommend Dealer
Yes

April 03, 2026

Dealership Rating
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This was the first time I had a house call the technician was on time and he respectable and he fixed the problem fast I will give 5 stars to Washington ford for house calls More

by Dkelley1966
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Recommend Dealer
Yes

April 03, 2026

Dealership Rating
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The customer service rep was great. The over $900.00 in labor charges to fix the tailgate were outrageous. I spent less money fixing/replacing the gas tank than fixing the tailgate. More

by J.BEAUMARIAGE
Service Price Transparency
Workmanship
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Recommend Dealer
No

April 02, 2026

Dealership Rating
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Friendly, great price on set if tire, scheduled service on time, checkout was fast great experience More

by GEM2498
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Recommend Dealer
Yes

April 01, 2026

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Cindy Timmons is great. The guys who dropped off my truck were very nice too More

by cliffwynkoop
Service Price Transparency
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Recommend Dealer
Yes

March 13, 2026

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Scheduling is easy. Dropping off is easy. Communication is clear. Pick up and payments are easy. More

by Erin Dixon
Service Price Transparency
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Recommend Dealer
Yes

March 10, 2026

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Very accommodating, and thorough. Found a problem created from another location and was able to get it fixed quick, with no delay to my daily routine. More

by Brian R
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Recommend Dealer
Yes

February 19, 2026

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Employee Rating

Horrible service. My vehicle was brought in for an oil change, inspection, and a loud humming noise during acceleration. That same day, I was told there was an issue w More

by TLUCAS215
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 19, 2026

Washington Ford Inc. responded

Troy, Thank you for sharing your thoughts. In terms of us fixing your vehicle and needing additional parts to fix said issue. I'm happy that my technician discovered that additional parts were needed for this repair, instead of simply repairing it after the first look through. Then it wouldn't have fixed the issue at hand and you would have had to bring it back. We actually had the repair done in the same day that you dropped it off, also getting you into a loaner vehicle while yours was in the shop. We kept it until the next day so we could drive it again ensuring said issue was resolved for you. My service manager left you a message earlier today asking you to call him back. Thanks JS. Jeff Schaerer General Manager Washington Ford

January 21, 2026

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Employee Rating

They have been my dealer of choice for several years now and I have purchased 5 vehicles over those years. More

by LEICHTY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrea Baumgardner, CJ Gaudio, Brennan May, Darren Burns , Mike Reed Mike Therond

January 04, 2026

Dealership Rating
Employee Rating

My experience was excellent. Although it was a routine inspection it was between xmas and new year. Vehicle was completed on time as promised the same day. Cindy and Mike are t More

by DANJON53
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Recommend Dealer
Yes
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