Cindy Timmons

Always had great service with Washington Ford's service department. I've been using their service for 30 plus years. Highly recommend department. I've been using their service for 30 plus years. Highly recommend More

by johnsenay55 Verified Customer Verified Customer

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Cindy Timmons is a spectacular service manager. Whether it's finding a way to work in your budget, or explaining things in a way that is easy to understand, she goes above and beyond. Whether it's finding a way to work in your budget, or explaining things in a way that is easy to understand, she goes above and beyond. More

by SOLOMINSKY Verified Customer Verified Customer

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On time, knowledgeable, efficient and courteous. The task was completed in less than one hour. Great experience!! The task was completed in less than one hour. Great experience!! More

by DANJON53 Verified Customer Verified Customer

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Cindy Timmons is great, awesome service, always friendly and knowledgeable about my vehicle and what needs to be done to keep it running perfectly and knowledgeable about my vehicle and what needs to be done to keep it running perfectly More

by Chrisathanas Verified Customer Verified Customer

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Cindy in service does a great job going above and beyond for her customers. She deserves a raise and as many trophy’s you can get her for her customers. She deserves a raise and as many trophy’s you can get her More

by bradpeterson5499 Verified Customer Verified Customer

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I was unable to bring my truck in so they came and got it fixed it and returned it. Great service but if Ford does away with the start/stop feature it would not have needed a new batterie and system reset fixed it and returned it. Great service but if Ford does away with the start/stop feature it would not have needed a new batterie and system reset More

by LAMATYUF Verified Customer Verified Customer

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Kind, courteous and they keep you informed of all repairs and what could be needed by your next service. and what could be needed by your next service. More

by Dan.fetty Verified Customer Verified Customer

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Cindy Timmons was great as usual in keeping me informed on the status of my vehicle. Great Service! on the status of my vehicle. Great Service! More

by kevlou77 Verified Customer Verified Customer

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They treat you like family. They are there for you.When you really need them, and they put you first. They put the customer above the profit They are there for you.When you really need them, and they put you first. They put the customer above the profit More

by DOUGLASK43 Verified Customer Verified Customer

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When I took my Explorer to have the work done was one of the saddest moments of my life. The night before I lost my wife in a car accident, she was in a head-on collision and lost her life. The next m the saddest moments of my life. The night before I lost my wife in a car accident, she was in a head-on collision and lost her life. The next morning my Explorer wouldn't start due to electrical issues and the week that I was facing I needed a vehicle. I called Washington Ford and through moments of sobbing they were able to ascertain what I needed done and we're able to get my Explorer in immediately. They arranged for a rental for me which they paid for. When I arrived at the dealership the response to my tragedy was overwhelming, with kindness and support and hugs and prayers from the staff the got me situated. Along with that they sent flowers to the funeral home to honor my wife and family. I was never charged for the work they did on my vehicle nor the rental In all the years of buying vehicles I had never seen a dealership put a person before profit like Washington Ford did. I will always buy my vehicles from them they treated me like a member of the family and honored the memory of my wife. The staff told me to come down to vent, cry, or whatever I needed to help with my mourning. People like Cindy Timmons along with Andrea and Don, and everyone on that staff there are just outstanding and put the person above the profit and genuinely care. Washington Ford is a one of a kind dealership that cares for their customers. More

by DOUGLASK43 Verified Customer Verified Customer

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