Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 7

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
154 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 4 mos

Industry Experience

35 yrs, 3 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

154 Reviews

Write a Review

154 Reviews of Cindy Rivas

March 13, 2026

Dealership Rating
Employee Rating

Cindy was great and worked with me on getting the most important things done and let me know what I could get done at a later time. More

by Nemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Mar 16, 2026

Hyundai of Palm Springs responded

Thank you for the kind feedback. We’re glad to hear Cindy took great care of you and helped prioritize the most important services while keeping you informed about what could be handled at a later time. Our team at Hyundai of Palm Springs is always here to help you keep your vehicle running at its best, and we appreciate you choosing us for your service!

March 08, 2026

Dealership Rating
Employee Rating

I had a small issue with my new Hyundai Santa Fe, and Cindy was fantastic to work with. She was friendly, professional, and handled everything quickly and efficiently. It’s great to deal with someone who More

by GDCARUSO
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin , Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for the wonderful feedback! We're glad to hear Cindy took such great care of you and resolved the issue with your new Santa Fe quickly and professionally. It's great knowing her friendly approach helped make the experience smooth. We appreciate you choosing Hyundai of Palm Springs.

March 06, 2026

Dealership Rating
Employee Rating

Even when everything is stressful they never fail to make you comfortable thank you I will stay with Hyundai as long as I can with all the beautiful cars in the world I appreciate the hospitality there the m More

by S.ESQUIVEL0423
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 06, 2026

Hyundai of Palm Springs responded

Thank you for your kind review and for choosing Hyundai of Palm Springs! We’re glad to hear our team helped make you feel comfortable even during a stressful time. Providing a welcoming environment, excellent customer care, and dependable Hyundai service in Palm Springs is always our goal. We truly appreciate your loyalty and are honored to be part of your Hyundai ownership experience.

March 06, 2026

Dealership Rating
Employee Rating

Outstanding service. You are treated like a valued customer Very professional. They care about their customers More

by PASTEVE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review and for choosing Hyundai of Palm Springs! We’re thrilled to hear you experienced outstanding, professional service and felt valued during your visit. Providing attentive customer care and a welcoming Hyundai dealership experience in Palm Springs is always our goal. We truly appreciate your support and look forward to assisting you again.

March 03, 2026

Dealership Rating
Employee Rating

I found the dealership very Facilitating, trustworthy, professional, and knowledgeable. I truly got the feeling they were working with me. Thank you. More

by Sue
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for the kind words, Sue! We're glad to hear you found our team professional, knowledgeable, and truly supportive throughout your visit. We appreciate you choosing Hyundai of Palm Springs and are happy to know you felt we were working with you every step of the way!

February 27, 2026

Dealership Rating
Employee Rating

Great customer service! Keep up the fantastic service!!! I'm done I'm completely finished. Great service!! More

by NYYRULE64
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for the enthusiastic feedback! We're glad to hear you consistently receive great customer service and truly appreciate your kind words. We’re always here to provide a smooth, positive experience at Hyundai of Palm Springs!

February 27, 2026

Dealership Rating
Employee Rating

Service was fast and good, however I did get a price previously to going to the dealership for the service & nothing was mentioned about additives that were recommended when I arrived at the dealership. More

by Rodo3107
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience! We're glad to hear your service was completed quickly and to your satisfaction, but we appreciate you pointing out the unexpected additives recommendation. Your feedback helps us improve communication and provide clearer expectations during future visits. We appreciate you choosing Hyundai of Palm Springs!

February 27, 2026

Dealership Rating
Employee Rating

They were professional and personable. Fixed car as fast as they were able and provided loaner car. More

by RR
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for the great review! We're glad to hear our team was both professional and personable, and that your vehicle was repaired as quickly as possible with a loaner provided to keep you moving. We appreciate you choosing Hyundai of Palm Springs.

February 27, 2026

Dealership Rating
Employee Rating

I took my car in for a recall issue. I was told that air filters were recommended from my last service in November. I told them to go ahead and put them in. The problem I had was that I More

by MARCIAKENHILLS
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience! We're glad to hear our team was able to replace the filter right away after you had a reaction to the spray. We appreciate you bringing this to our attention and are happy we could resolve it quickly for you at Hyundai of Palm Springs!

February 19, 2026

Dealership Rating
Employee Rating

Went above and beyond my expectations. Extremely helpful and courteous. Customer service was excellent. Required repairs took less than expected. More

by rosplace
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Feb 20, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs. We’re thrilled our team went above and beyond to deliver helpful, courteous service and complete your repairs ahead of schedule. Providing efficient, customer-focused Hyundai service is always our goal, and we truly appreciate your support!

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