Christopher Lico

Fantastic customer service. This dealership makes you feel very informed and important. Highly recommended! Try them! This dealership makes you feel very informed and important. Highly recommended! Try them! More

by dfmagee Verified Customer Verified Customer

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Exceptional customer service. Even better cars! Mazda has the best value without question. Thank you! Even better cars! Mazda has the best value without question. Thank you! More

by PRIOCW13 Verified Customer Verified Customer

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I really enjoyed working with Victor and finance guy in particular. However, there were not many pre owned car options and when Chris told me to come (at my scheduled time), the car was not ready. I had to particular. However, there were not many pre owned car options and when Chris told me to come (at my scheduled time), the car was not ready. I had to wait for at least an hour. More

by BYHISGRACESHOP Verified Customer Verified Customer

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Nice experience. Very knowledgeable staff and management. Was happy to get a car that fit what we were looking for. Very knowledgeable staff and management. Was happy to get a car that fit what we were looking for. More

by THECOLLS Verified Customer Verified Customer

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Excellent service, great customer service, awesome experience. Worth the hour-long drive to my original dealer. experience. Worth the hour-long drive to my original dealer. More

by aberomano Verified Customer Verified Customer

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Everything was great Staff, service facility is wonderful Always a pleasure having our car serviced here wonderful Always a pleasure having our car serviced here More

by JLM811 Verified Customer Verified Customer

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Excellent Dealership. Warm and friendly experience. I was a Honda person for many years and came to the showroom undecided. My salesperson Rich A was very knowledge and pe Warm and friendly experience. I was a Honda person for many years and came to the showroom undecided. My salesperson Rich A was very knowledge and personable. He explained the features and benefits of the different Mazda models and listened very carefully to my story so he was able to assess my needs Rich provided the info I needed to put me in the right vehicle. Many dealerships are using "Tariff scare tactics" push their customers into quick decision making. Not so at Bright Bay. I never felt under any pressure to make a rash decision. I had a great experience when picking up my car. Rich went over the features in detail and even set up my phone and Carplay. His response time to my folllow up questions on phone calls and texts was immediate. Additionally , It was a smooth transaction when meeting with the finance person Ann Marie Hay She was also very professional and friendly. She went through all of the available options so that I was able to make a selection I never felt pressured to add anything I was not comfortable with and there were no surprises at the closing. Overall If you are looking for a dealership that is low key and welcoming I recommend Bright Bay. I love my new Mazda and anticipate the same professional care when its time for service. More

by georgia.fortgang Verified Customer Verified Customer

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I had seen some of the reviews and a coworker has used this dealership numerous times. I wanted to use the local dealer, how ever they didn’t offer a fair trade price, nothing off the new car and this is this dealership numerous times. I wanted to use the local dealer, how ever they didn’t offer a fair trade price, nothing off the new car and this is after I told them my daughter was also buying. It was an easy sale that they threw away. I specifically asked coworker what salesperson to ask for at brightbay and he said they are all great. Looked at reviews and I had John, and Chris on my radar. Chris has been promoted to sales manager now so I sat down with John. I am beyond happy with both and the whole transaction. Chris gave a reasonable trade price and everything they said was exactly what transpired. The funny thing is my local dealer has called on me several times asking if we are still interested.Thanks again John, Chris and Steve in the finance. More

by NTAGNIZR Verified Customer Verified Customer

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As someone who travels frequently, my schedule can be hectic, and Thomas Banville made the car-buying process easy and stress-free. He was patient, worked with my timing, and provided all the details I n hectic, and Thomas Banville made the car-buying process easy and stress-free. He was patient, worked with my timing, and provided all the details I needed remotely, as this was my first time buying a car. When I finally got to the dealership, his professionalism and knowledge were impressive. He made sure I understood every detail and helped me get the best deal. I truly hope he gets the recognition he deserves as a valuable sales specialist at Bright Bay Mazda. He made my car-buying experience enjoyable, and I would highly recommend him to anyone. THANK YOU! More

by Hfofana Verified Customer Verified Customer

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Always a pleasure at bright bay mazda- thank you Rich A for your help- very happy with my car for your help- very happy with my car More

by rrher Verified Customer Verified Customer

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