Wow!
I mean just WOW!!! What an experience! I'd cancel my next vacation just to spend a week at JWA! It was such an easy transaction! Chris Douglas is the
I mean just WOW!!! What an experience! I'd cancel my next vacation just to spend a week at JWA! It was such an easy transaction! Chris Douglas is the pinnacle of an elite professional in the car business. I will always buy from him as long as it's James Wood AutoPark! I highly recommend him!
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by YouOweMe
Verified Customer
Verified Customer
The dealership is awesome.
But my negative review is with Chris Douglas. He never mentioned to me or the opportunity to accept or deny the add on ‘s he himself added to the loa
But my negative review is with Chris Douglas. He never mentioned to me or the opportunity to accept or deny the add on ‘s he himself added to the loan. Example: Gap insurance, some other kind of insurance that cost $599 , something I didn’t need, no opportunity to negotiate the asking price for the vehicle. Once I told him I was putting $3 down and I would be back in to discuss the car on Monday. And on Monday my wife and I were set up to see the finance guy and at that time it was all about sign here sign there pace. And one other thing, I didn’t find out the vehicle I bought was involved in an accident with minor damage until 2 days later when I received the car fax report
Sure he found me a lower interest rate with EECU, compared to my approval letter from Bank of America.
Overall I’m just disappointed and dissatisfied the run of the mill type practice I experienced.
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by sincy45
Verified Customer
Verified Customer
Aug 26, 2025 -
James Wood AutoPark responded
Thank you for sharing your experience with us. Our team appreciates your feedback and understands your concerns regarding the financing process and the add-ons that were presented. At James Wood Chevrolet Denton, we strive to be transparent in every transaction, and it seems that we did not meet your expectations in this instance.
Your comments about the negotiation process and the vehicle's history are important to us, and we would like the opportunity to address them further. Please feel free to reach out directly so we can discuss how to improve your experience. Thank you for considering James Wood Chevrolet Denton, and we hope to serve you better in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Duane Ashford made me a great deal all the team up there
was plot did a great job. Excellent communication got some extras on the truck. Appreciate it very much. Great job guys. Thank you.!
was plot did a great job. Excellent communication got some extras on the truck. Appreciate it very much. Great job guys. Thank you.!
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by edwrter7
Verified Customer
Verified Customer
Aug 20, 2025 -
James Wood AutoPark responded
Thank you for the review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with Duane at James Wood Chevrolet Denton. It’s great to know that our team provided excellent communication and helped you get a great deal on your truck. We look forward to assisting you again in the future! Thank you for choosing us!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Huge thanks to Chris Douglas for the outstanding work on
our new GMC 2500! His attention to detail and professionalism are top-notch. He’s the reason we keep coming back to James Woods. Highly recommend!
our new GMC 2500! His attention to detail and professionalism are top-notch. He’s the reason we keep coming back to James Woods. Highly recommend!
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by fergie396
Verified Customer
Verified Customer
Aug 07, 2025 -
James Wood AutoPark responded
Thank you for your kind words! We’re thrilled to hear that Chris provided you with outstanding service on your new GMC 2500. His attention to detail and professionalism truly reflect our commitment at James Wood Chevrolet Denton. We appreciate your recommendation and look forward to serving you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Purchased 5 vehicles here.
No games, straight forward sales department. Service department always meets expectations.
No games, straight forward sales department. Service department always meets expectations.
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by citabria97
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
James Wood AutoPark responded
Thank you for your kind words! We're thrilled to hear about your positive experiences at James Wood Chevrolet Denton, especially with our straightforward sales and reliable service departments. Your loyalty in purchasing five vehicles truly means a lot to us. We look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Chris was incredible.
The whole process was as easy as it could be. Financing was easy and everyone was very helpful. Chris did a great job showing me the features in the
The whole process was as easy as it could be. Financing was easy and everyone was very helpful. Chris did a great job showing me the features in the new truck as well.
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by andyclark77
Verified Customer
Verified Customer
Jul 02, 2025 -
James Wood AutoPark responded
Thank you for your wonderful review, Andy! We’re thrilled to hear that your experience at James Wood Chevrolet Denton was smooth and that Chris was able to assist you with the features of your new truck. We appreciate your kind words and look forward to helping you again in the future! Safe travels in your new vehicle!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Chris was very helpful.
He answer all my questions. Great guy to work with. I’ll be sure to come back to him for my next truck purchase
He answer all my questions. Great guy to work with. I’ll be sure to come back to him for my next truck purchase
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by joguzman53
Verified Customer
Verified Customer
Jun 28, 2025 -
James Wood AutoPark responded
Thank you for your wonderful feedback! It's great to hear that Chris was able to assist you and provide the support you needed. We appreciate your kind words and look forward to helping you again with your next truck purchase at James Wood Chevrolet Denton. Safe travels until next time!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Christopher was very helpful and personal.
Great car buying experience. Will definitely be buying my next Cadillac through Christopher
Great car buying experience. Will definitely be buying my next Cadillac through Christopher
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by mstroeh
Verified Customer
Verified Customer
Jun 25, 2025 -
James Wood AutoPark responded
Thank you for your feedback! We're happy you had a great car buying experience at James Wood Chevrolet Denton. It's wonderful to know that Christopher was able to assist you effectively. We can't wait to help you with your next Cadillac purchase in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Sixth car I’ve bought from Chris and every time has been
a great experience. Far and above the best salesman I’ve ever worked with
a great experience. Far and above the best salesman I’ve ever worked with
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by kjadtcope
Verified Customer
Verified Customer
Jun 20, 2025 -
James Wood AutoPark responded
Thank you for your kind words! We truly appreciate your continued trust in James Wood Chevrolet Denton and your loyalty to Chris. It’s wonderful to hear that you’ve had such great experiences with us. We look forward to helping you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I had my own financing and after presenting it and
repeatedly telling them they did not have my permission to run my credit they did so anyway. I was told I HAD TO fill out their credit app. I fille
repeatedly telling them they did not have my permission to run my credit they did so anyway. I was told I HAD TO fill out their credit app. I filled out my basic information as it was rather implied that I could not make the purchase without doing so because “we just need your information on file”. Only xxxxxxxx operate that way. They may catch a case for consumer fraud. I haven’t decided yet.
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by xhardwayx
Verified Customer
Verified Customer
Jun 16, 2025 -
James Wood AutoPark responded
Thank you for sharing your experience with us. We take your concerns seriously and appreciate your feedback about the financing process at James Wood Chevrolet Denton. It's important to us that our customers feel comfortable and informed throughout their transaction. We encourage you to reach out to us directly to discuss your situation further. Thank you again for your feedback.
Sincerely,
James Wood AutoPark Management | 940-591-9663