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Christine Griswold
86 Reviews
86 Reviews
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86 Reviews of Christine Griswold
Verified Customer
November 26, 2025
Work on my vehicle was good. Wait time way too long. I waited over 2 hours for an oil change and tire rotation. Customer service was very poor. Infiniti is a premium brand. I Wait time way too long. I waited over 2 hours for an oil change and tire rotation. Customer service was very poor. Infiniti is a premium brand. I paid premium price, which I expected. This was a poor experience. More
by drd428
Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton
November 20, 2025
I’m very disappointed with the follow-up after my purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sens purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sensor issue that was repaired. Two days later, the light came back on. When I returned—at a time the salesman said he scheduled—the service department had no record of my appointment or my previous visit. Only then was I told the car needed to be taken to the manufacturer’s dealership because it’s still under warranty. Had this been explained from the beginning, I wouldn’t have wasted time traveling to Zeigler Infiniti in Orland Park. The salesman also claimed he contacted a nearby dealer on my behalf, but they confirmed no such call was made. Overall, this has been a frustrating and time-wasting experience. More
by GINA.MUHAMMAD
Other Employees Tagged: Lucas Galifos, Subhi "Sam" Abughoush
October 20, 2025
Friendly, professional, informative, organized, efficient, welcoming, clean, and timely. The staff was very knowledgeable about my vehicle and applied their knowledge to make my experience pleasant efficient, welcoming, clean, and timely. The staff was very knowledgeable about my vehicle and applied their knowledge to make my experience pleasant.g More
by HUMBLED1
Other Employees Tagged: Brian Coster
October 19, 2025
Great and Kind. Wonderful Experience from beginning to end. If I need anything else I’ll most definitely return and refer others. Wonderful Experience from beginning to end. If I need anything else I’ll most definitely return and refer others. More
by LOVETT5110
Other Employees Tagged: LaToya Tenton
October 15, 2025
Excellent customer service. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome. More
by GAILSIMAGING
Other Employees Tagged: Mike Cescato, Kerrie Garrison
October 07, 2025
Service and the representative are always providing outstanding services and always set my mind at ease. outstanding services and always set my mind at ease. More
by JAHLOVERIPTON
Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton
September 26, 2025
I brought my car in for some service and the entire experience was great. They were able to have all the work performed under my extended warranty. They kept me well informed throughout the process experience was great. They were able to have all the work performed under my extended warranty. They kept me well informed throughout the process More
by dmburek61
Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton
September 26, 2025
I was introduced to a new advisor today because my other advisor was no longer there. My new advisor was Kristina she was very pleasant and helpful with my services. I plan to keep her as my advisor for t advisor was no longer there. My new advisor was Kristina she was very pleasant and helpful with my services. I plan to keep her as my advisor for the future More
by TBURNETTE1
