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Christine Griswold
Christine Griswold at INFINITI Of Orland Park
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Christine Griswold

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Christine Griswold

November 16, 2024

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Very informative and courteous throughout the repairs. Vehicle was even faster than anticipated I am very pleased. More

by Sal Pino
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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November 11, 2024

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Cristine did a fantastic job keeping me informed of what was happening with my car and updates on repairs! He really made the process seamless More

by KELLYGI
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Yes
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November 07, 2024

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They kept you informed of what was going on with the car . The coffee bar was great More

by OSAFFOLD71
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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November 07, 2024

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They keep me informed of what was going on with my car. My husband waited but I received in time text messages More

by CDBRISTOR
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Yes
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October 30, 2024

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Professional Integrity Courteous and very pleasant Focused and driven to success Conscience Team player Asset Pleasant and Understanding More

by Linda Gauthreaux
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Recommend Dealer
Yes

Other Employees Tagged: Chris Vosler

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October 27, 2024

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There very professional and very helpful to you. And considering to give you the best More

by SIRKNIGHTRIDER6
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Recommend Dealer
Yes

Other Employees Tagged: Natalia Haq, Eddie Marquie, Austin Polcyn , Austin, frank, hassan,natila

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October 13, 2024

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Service was excellent as usual very warm atmosphere. The service representative keep me in loop of everything thing that they were doing More

by JAHLOVERIPTON
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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Nov 20, 2024

INFINITI Of Orland Park responded

Thank you for the kind words! We're so glad to hear that you had another excellent experience and felt well-informed throughout the service. We always strive to provide a warm and welcoming atmosphere, and it's great to know that you felt that during your visit. We look forward to assisting you again soon! Best Wishes, INFINITI Of Orland Park

October 09, 2024

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Facility and personnel are wonderful but wondering why it takes 90 minutes to complete an oil change when other business are 15-30 minutes. More

by P-T-S
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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Nov 20, 2024

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our facility and personnel. We apologize for the longer wait time for your oil change. While we strive to provide the best service, occasionally delays can happen due to the volume of service requests or other factors. We will certainly review this process to ensure a more efficient turnaround in the future. Your feedback is valuable, and we appreciate your patience. We look forward to serving you again soon. Best regards, INFINITI Of Orland Park

October 04, 2024

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Very professional great service quality work on time service just all around great customer service More

by DESBO23
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Recommend Dealer
Yes
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Nov 20, 2024

INFINITI Of Orland Park responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with our service and customer care. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

October 04, 2024

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Christine was very professional and helpful as usual she kept me informed on all aspects of what my opinions were More

by JAHLOVERIPTON
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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Nov 20, 2024

INFINITI Of Orland Park responded

Thank you for sharing your feedback. We’re glad to hear that Christine was helpful and professional during your visit. We truly strive to provide the best service and would love the opportunity to make your experience a 5-star one. If there was anything specific that didn’t meet your expectations, please let us know so we can make things right. We appreciate your support and hope you’ll consider updating your review after giving us the chance to improve! Best Wishes, INFINITI Of Orland Park

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