Christine Griswold

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a great experience with us. We're proud of our team and the environment we've created, and we look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're thrilled to hear that you were pleased with the informative and courteous service throughout your repairs, and that your vehicle was ready even faster than expected. We’re so glad we could exceed your expectations and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your feedback! We're thrilled to hear that Christine kept you well-informed and made the repair process seamless. Providing excellent communication and service is our top priority. We'll be sure to pass along your kind words. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad you appreciated being kept informed about your vehicle and enjoyed the coffee bar. Providing a comfortable and transparent experience is our goal. We look forward to seeing you again for your future service visits! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear you appreciated the updates on your car and the timely text messages. Keeping our customers informed is a top priority. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for such thoughtful and detailed feedback! We're so glad to hear that our team exemplifies professionalism, integrity, and dedication to providing the best service. We truly value your kind words and appreciate the opportunity to serve you! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're glad to hear that our team provided professional and helpful service. We always strive to give our customers the best experience possible and appreciate your support! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for the kind words! We're so glad to hear that you had another excellent experience and felt well-informed throughout the service. We always strive to provide a warm and welcoming atmosphere, and it's great to know that you felt that during your visit. We look forward to assisting you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our facility and personnel. We apologize for the longer wait time for your oil change. While we strive to provide the best service, occasionally delays can happen due to the volume of service requests or other factors. We will certainly review this process to ensure a more efficient turnaround in the future. Your feedback is valuable, and we appreciate your patience. We look forward to serving you again soon. Best regards, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your feedback. We’re glad to hear that Christine was helpful and professional during your visit. We truly strive to provide the best service and would love the opportunity to make your experience a 5-star one. If there was anything specific that didn’t meet your expectations, please let us know so we can make things right. We appreciate your support and hope you’ll consider updating your review after giving us the chance to improve! Best Wishes, INFINITI Of Orland Park