Christina Randall | Page 2

Is very good and have a great service , I’m very happy for you this dealer for you this dealer More

by ALONSO Verified Customer Verified Customer

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Very friendly and clean. Your car is taken on time and finished within the quoted time. They explain everything clearly about the appointment and work being performef. Your car is taken on time and finished within the quoted time. They explain everything clearly about the appointment and work being performef. More

by THEBENNETTS.5 Verified Customer Verified Customer

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Overall, I had a very good experience with the service department. The service was done correctly, and it was completed on time. I am not sure if I interacted with Christina Randall, which is why I wasn't department. The service was done correctly, and it was completed on time. I am not sure if I interacted with Christina Randall, which is why I wasn't going to rate her, but I added a rating because I couldn't submit the survey without that rating. I had forgotten that with our service plan, this particular service did not cost anything - this was indeed a wonderful surprise. More

by asrosen Verified Customer Verified Customer

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On my last service, I was asked whether I'd like to have the in-cabin filter replaced, for $41.99. I was not told that this did not include labor until receiving the final invoice, for $149.40. Next time, a the in-cabin filter replaced, for $41.99. I was not told that this did not include labor until receiving the final invoice, for $149.40. Next time, all costs should be told to the customer up-front. More

by rafaelkhachaturian Verified Customer Verified Customer

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Very knowledgeable, helpful and polite. Explained everything I didn't understand and helpful with problems I have encountered. Explained everything I didn't understand and helpful with problems I have encountered. More

by MSGEESHEPHERD Verified Customer Verified Customer

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No one in service pick up lifted their eyes to acknowledge that I was standing there to pick up my car. acknowledge that I was standing there to pick up my car. More

by hawilson1976 Verified Customer Verified Customer

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Very efficient and professional. The staff was friendly and accommodating. Service was quick and thorough The staff was friendly and accommodating. Service was quick and thorough More

by AMSCUTOR Verified Customer Verified Customer

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Conicelli is my favorite place this is my third cat from conicelli ! Springfield location was very nice experience and i loved it conicelli ! Springfield location was very nice experience and i loved it More

by hhkobaissi Verified Customer Verified Customer

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No communication during work or after work was completed. Check-in was poor, no kiosk? Paperwork had multiple spelling errors ex: "Springfiled" instead of Springfield. "Coloniak" instead of Colonial. Schedu Check-in was poor, no kiosk? Paperwork had multiple spelling errors ex: "Springfiled" instead of Springfield. "Coloniak" instead of Colonial. Scheduled a visit on-line for a 60,000 mile service, but this was not noted on my bill. Not 100% sure what was completed and what was not. This is not a good feeling. I did call twice, once in the morning to make sure the correct service was noted and once at the end of the day (5pm) to see if the work had been completed. The two gentlemen who answered the calls were helpful. I apologize for all the poor and very poor ratings below, but lack of communication, explanation, and over detail when having a car serviced is hard to overcome. More

by taspir7 Verified Customer Verified Customer

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Everyone there is always so nice and patient. They go out of their way to make you feel welcomed. They go out of their way to make you feel welcomed. More

by annamayabbott.phd Verified Customer Verified Customer

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