Christina Randall

No communication during work or after work was completed. Check-in was poor, no kiosk? Paperwork had multiple spelling errors ex: "Springfiled" instead of Springfield. "Coloniak" instead of Colonial. Schedu Check-in was poor, no kiosk? Paperwork had multiple spelling errors ex: "Springfiled" instead of Springfield. "Coloniak" instead of Colonial. Scheduled a visit on-line for a 60,000 mile service, but this was not noted on my bill. Not 100% sure what was completed and what was not. This is not a good feeling. I did call twice, once in the morning to make sure the correct service was noted and once at the end of the day (5pm) to see if the work had been completed. The two gentlemen who answered the calls were helpful. I apologize for all the poor and very poor ratings below, but lack of communication, explanation, and over detail when having a car serviced is hard to overcome. More

by taspir7 Verified Customer Verified Customer

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Everyone there is always so nice and patient. They go out of their way to make you feel welcomed. They go out of their way to make you feel welcomed. More

by annamayabbott.phd Verified Customer Verified Customer

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I appreciate the thoroughness and care that I receive at Toyota. I bought my car at the dealership and have always gotten the car serviced there. Thank You Toyota. I bought my car at the dealership and have always gotten the car serviced there. Thank You More

by carlacan Verified Customer Verified Customer

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The staff listened to my complaints about my vehicle and addressed them all during my visit. This made me feel comfortable and heard. addressed them all during my visit. This made me feel comfortable and heard. More

by RDMCCALL1 Verified Customer Verified Customer

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I was treated very politely by the staff. I felt assured that my car would be serviced with competence. I had a positive experience there. I felt assured that my car would be serviced with competence. I had a positive experience there. More

by KCROSS086VAN Verified Customer Verified Customer

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My car smelled like BO after the return person exited my vehicle. The service people always great! vehicle. The service people always great! More

by campbellkarena1 Verified Customer Verified Customer

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Great communication. All work discussed beforehand and executed flawlessly. I will be bringing my two Toyota’s back to this team. All work discussed beforehand and executed flawlessly. I will be bringing my two Toyota’s back to this team. More

by KMCGUINN Verified Customer Verified Customer

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I have been coming here for around 15 years good service and also friendly staff and also friendly staff More

by jihadwallace5891 Verified Customer Verified Customer

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Very helpful. Polite and professional and efficient. Explained my service order. Service completed within promised time. Polite and professional and efficient. Explained my service order. Service completed within promised time. More

by jkema8 Verified Customer Verified Customer

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professional and proficient Friendly and explained everything. I always come to this dealership because of the service everything. I always come to this dealership because of the service More

by maria58 Verified Customer Verified Customer

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