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Chrissy Hartman
Refer Me
120 Reviews
Dealership Experience
9 yrs, 11 mos
Industry Experience
18 yrs, 1 mo
120 Reviews
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120 Reviews of Chrissy Hartman
February 27, 2025
Had an appointment for an oil change and tire rotation waited for three hours and had to go to One of the service clerks sit by the door to ask for my car if it was ready, which it was no communication or waited for three hours and had to go to One of the service clerks sit by the door to ask for my car if it was ready, which it was no communication or whatsoever More
by bellow789
Verified Customer
February 26, 2025
No good service no communication the customer the no back the dealer no good. Custome back the dealer no good. Custome More
by lymariebonilla7
Other Employees Tagged: Ray Taylor, Megan Barnes, Rob Young, Shalymov Isaac
February 17, 2025
Is the worse place to go. No point if making an appointment when they don’t honor it. You get a 7 am appointment and its 10 am and your car has not been touched. Then the mana No point if making an appointment when they don’t honor it. You get a 7 am appointment and its 10 am and your car has not been touched. Then the manager wants to give you a sorry excuse saying “That’s the Way it is every where” or “ We only have 1 person that deals with EV cars. Sorry Chrisy NOT the CUSTOMERS problem! More
by aracelyfr2011
Other Employees Tagged: Shalymov Isaac
February 15, 2025
They overcharge, misdiagnose and lie to their customers. Terrible remedy process. I would not recommend if you care about your financial well-being Terrible remedy process. I would not recommend if you care about your financial well-being More
by truthhuntr
Other Employees Tagged: Megan Barnes, Rob Young, Shalymov Isaac
January 20, 2025
Unfortunately, every experience I’ve had with the service department at Regal Acura has been a disappointment. From poor communication to long wait times and a lack of updates, it’s clear there are serious i department at Regal Acura has been a disappointment. From poor communication to long wait times and a lack of updates, it’s clear there are serious issues with how this department operates. Each time I bring my vehicle in, I hope for an improved experience, but the same problems persist: • I’m left in the dark about the status of my vehicle, with little to no proactive communication. • Service times consistently run longer than promised, without explanation or apology. • Customer service feels impersonal, as though my concerns are not a priority. Owning an Acura comes with the expectation of premium service, but that has not been my experience here. I hope the management team takes these concerns seriously and implements changes to improve the quality of service. Loyal customers deserve much better. More
by TANYANRIO
Other Employees Tagged: Shalymov Isaac , Unknown Service Tech
January 04, 2025
At this point, I can’t remember his name, but the last gentleman who assisted me when I was, there was amazing so thoughtful, super informative, and great communicator. I really felt heard. gentleman who assisted me when I was, there was amazing so thoughtful, super informative, and great communicator. I really felt heard. More
by Rocky
Other Employees Tagged: Brandon Exum, Shalymov Isaac
December 24, 2024
Went to a get a tire replaced. It took 2 hrs to change one tire. It took 2 hrs to change one tire. More
by browna426
Other Employees Tagged: Megan Barnes, Rob Young, Shalymov Isaac
December 13, 2024
Service experience was positive. The service was performed timely. The Service Advisor was courteous and knowledgeable. He explained the repair work that was needed and the cost of t The service was performed timely. The Service Advisor was courteous and knowledgeable. He explained the repair work that was needed and the cost of the repairs. I requested a car wash and it was done. Overall I was very pleased with this service experience. More
by AWJOHNSON
Other Employees Tagged: Matt
