Chris Sebelski

They are nice to work with and keep you informed The work is done in a timely manor work is done in a timely manor More

by Steve Verified Customer Verified Customer

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I feel this dealership could have told me my price up front instead of waiting till payment time. Bad business. front instead of waiting till payment time. Bad business. More

by airwolf1199 Verified Customer Verified Customer

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We have vehicles that have been up there for 3 months and we are getting no communication on them. we are getting no communication on them. More

by jvest Verified Customer Verified Customer

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We called in and spoke to an advisor giving them all of the details that we needed done in preparation for drop off. After dropping off the vehicle. We received a text two days later, saying it was done. the details that we needed done in preparation for drop off. After dropping off the vehicle. We received a text two days later, saying it was done. when we called and asked, we found they had not done anything about the coolant leak that we brought it in for and said they didn't receive any of the information from the 15 minute conversation we had previously with a service advisor. we asked them to look at a coolant leak again, as there were missing bolts and the engine had just been installed by your service department earlier this year. We were given every possible excuse to avoid helping us rectify the situation and eventually gave up. We picked up the vehicle only to be told by the service.Advisor what do you expect us to do with a junkyard vehicle. This vehicle is certainly not new but is far from that. I couldn't be more disgusted with our experience coupled with other bad previous experiences we have had. Clearly, we have elected to never do business here again.sad excuse for a dealer service department. More

by craig89 Verified Customer Verified Customer

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No communication. I was given miss information from representative. And did not fix the problem. I was given miss information from representative. And did not fix the problem. More

by johnfr1554 Verified Customer Verified Customer

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Good people…. They supposed gonna change my diesel pressure pump in the recall. I have around two weeks waiting for this work. Hopefully by the next week it’s They supposed gonna change my diesel pressure pump in the recall. I have around two weeks waiting for this work. Hopefully by the next week it’s gonna be done More

by gustavoquevedo418 Verified Customer Verified Customer

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The dealership mechanical repairs are great. All work has been done professionally and correctly. My biggest complaint is the lack of communication with my recent service advisor. I understand t All work has been done professionally and correctly. My biggest complaint is the lack of communication with my recent service advisor. I understand they have more clients than just myself at any given time. There's absolutely no excuse for never responding to a message sent to them. I had questions and also additional concerns with my vehicle that were completely ignored. My vehicle sat for over a week even though it was scheduled for repairs Wednesday. I did not hear anything from the service manager until the vehicle was ready to be picked up the following Monday. I'm still waiting for someone to contact me about the rental reimbursement for the actual repair time approved through the warranty company the long period of time for rental was unnecessary. If my repairs would have been completed earlier. I brought my vehicle in unscheduled Friday morning my service manager was Josh and he was the one who said that the soonest they could make the repairs would be Wednesday. Friday a technician had already determined that it was just an injector issue. So my biggest complaint here is that after Friday afternoon the day I brought it in, I heard absolutely nothing about the progress or a completed day. other than the initial Wednesday time frame. until it was ready for me to pickup. I had additional rental expenses that I shouldn't have had. The warranty company is covering two days of the 10 plus days of the rental is what Josh said when he contacted the warranty company for approval. I want to keep using this dealership for repairs because the work by the mechanics is excellent and also honest. Communication is vital to me and if I'm not receiving responses to questions and also updates from my service advisor in a reasonable time frame it definitely is frustrating to say the least. More

by navinnud Verified Customer Verified Customer

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They need to get the people who quote prices for service on the phone to quote the same price that's actually going to be charged AND make sure you read anything before you sign it.🙃 on the phone to quote the same price that's actually going to be charged AND make sure you read anything before you sign it.🙃 More

by rwelker0 Verified Customer Verified Customer

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Chris was excellent. Friendly professional,caring. Kept me informed through the entire process. I really enjoy working with Chris. He makes the difference in where we go Friendly professional,caring. Kept me informed through the entire process. I really enjoy working with Chris. He makes the difference in where we go for service! More

by deniseks Verified Customer Verified Customer

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It took them three tries to fix the issue. Then after I thought it was fixed I had to take back because they didn’t put the switch in correctly. They broke a light when they were working on my Then after I thought it was fixed I had to take back because they didn’t put the switch in correctly. They broke a light when they were working on my truck but of course they didn’t do it so they won’t fix it. More

by bgrabast Verified Customer Verified Customer

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