Chris Schroeder

I purchased a car from bel air Honda and worked with Justin Craig. He was professional, polite, answered all my questions. In addition, I worked with Chris, Kyle and Jacque. They helped me evaluate the Justin Craig. He was professional, polite, answered all my questions. In addition, I worked with Chris, Kyle and Jacque. They helped me evaluate the other options aside from what I was initially looking at. I was able to purchase my vehicle effortlessly. Thank you Justin and team for your hard work and dedication! More

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After a very frustrating experience purchasing a vehicle online, working with Heritage Honda Bel Air was a breath of fresh air. It felt great to sit down with real people, ask questions, get straightforward online, working with Heritage Honda Bel Air was a breath of fresh air. It felt great to sit down with real people, ask questions, get straightforward answers, and know exactly who to call if I needed help. Joe Grapes was excellent throughout the entire process. He was patient, professional, knowledgeable, and never made me feel pressured. He took the time to explain everything clearly and helped me find the right vehicle for my needs. Chris Schroeder, the sales manager, was also outstanding. I was especially impressed when he personally called after the sale to thank me for my business and make sure everything was going well with my Accord. That level of customer service is becoming rare and was greatly appreciated. The entire team at Heritage Honda Bel Air treated me with respect and professionalism from start to finish. Purchasing a Certified Honda through a local dealership gave me far more confidence and peace of mind than my previous online car-buying experience. I left feeling valued as a customer and confident in my purchase. I highly recommend Heritage Honda Bel Air, Joe Grapes, and Chris Schroeder to anyone looking for an honest, professional, and customer-focused dealership experience. More

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Tim Clark was awesome. He made the car purchase process seamless and easy. He’s great with customer care and support. He made the car purchase process seamless and easy. He’s great with customer care and support. More

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Justin did a great job helping me get into my next car. He did great negotiating with management to meet my expectations and created a pleasant experience in an otherwise stressful situation. He did great negotiating with management to meet my expectations and created a pleasant experience in an otherwise stressful situation. More

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Asher and both Chris's were great to deal with. They made the experience as painless as possible. They made the experience as painless as possible. More

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Overall, I had a positive experience purchasing my Honda. Since it was a used vehicle, I understood it wouldn’t be perfect, but the dealership still made an effort to address several concerns after the sale, Since it was a used vehicle, I understood it wouldn’t be perfect, but the dealership still made an effort to address several concerns after the sale, which I appreciated because not every place is willing to do that. The staff was professional, communication was respectful, and customer satisfaction clearly mattered to them. I’m enjoying the vehicle so far and appreciate the willingness to work with me even after the purchase was completed. Chris and Joe made this experience good for me . More

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From our first interaction to the sale - Joe has been nothing but pleasant. He heard all of my needs and wants and made sure I walked away with the perfect car. He was extremely patient and knowledgeable nothing but pleasant. He heard all of my needs and wants and made sure I walked away with the perfect car. He was extremely patient and knowledgeable. Joe made the car buying process as seamless as possible. I cannot rave about Joe enough. We are already planning on coming back to Joe when we buy our next car! More

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Jake DeLuca was great. Would absolutely buy from him again. He was patient, transparent, and incredibly responsive. I really appreciated how he worked with me instead of t Would absolutely buy from him again. He was patient, transparent, and incredibly responsive. I really appreciated how he worked with me instead of trying to push me into something I didn't want, while still making sure I had all of the information needed/available to share. More

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Joe was fun and easy going. He listened to the needs and wants of the purchase and didn’t try to steer in a different direction but offered options. He listened to the needs and wants of the purchase and didn’t try to steer in a different direction but offered options. More

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Jake was fantastic to work with. He took the time to understand exactly what I was looking for and found options that truly fit my needs. He’s very knowledgeable about the vehicles a He took the time to understand exactly what I was looking for and found options that truly fit my needs. He’s very knowledgeable about the vehicles and provided a thorough walkthrough of all the car’s features. He also did a great job coordinating with the team at Heritage, making the entire process smooth and allowing me to drive away in my new car. More

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