Chris Donahoo

Joe was very professional and great to work with. He made the car purchase fun and informational. He made the car purchase fun and informational. More

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ATTITUDE REFLECTS LEADERSHIP CAPTAIN. ..COMMERCIAL CREW SUCKED xxx TODAY . ASK YOURSELF WHY A SERVICE WRITER TOOK THE TIME TO EXPRESS THIS TODAY ...YOU ALL KICKED BACK THE INITIAL REVIEW B ..COMMERCIAL CREW SUCKED xxx TODAY . ASK YOURSELF WHY A SERVICE WRITER TOOK THE TIME TO EXPRESS THIS TODAY ...YOU ALL KICKED BACK THE INITIAL REVIEW BECAUSE I CLICKED TOO MANY PEOPLE, TOO BE CLEAR , I SPOKE TOO SEVERAL INDIVIDUALS , WHO NEVER GAVE THEIR NAMES . More

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Great to work with and listened to what was important for me and offered solutions when I couldn't get exactly what I wanted. Definitely would recommend working with Ernie. me and offered solutions when I couldn't get exactly what I wanted. Definitely would recommend working with Ernie. More

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After a very frustrating experience purchasing a vehicle online, working with Heritage Honda Bel Air was a breath of fresh air. It felt great to sit down with real people, ask questions, get straightforward online, working with Heritage Honda Bel Air was a breath of fresh air. It felt great to sit down with real people, ask questions, get straightforward answers, and know exactly who to call if I needed help. Joe Grapes was excellent throughout the entire process. He was patient, professional, knowledgeable, and never made me feel pressured. He took the time to explain everything clearly and helped me find the right vehicle for my needs. Chris Schroeder, the sales manager, was also outstanding. I was especially impressed when he personally called after the sale to thank me for my business and make sure everything was going well with my Accord. That level of customer service is becoming rare and was greatly appreciated. The entire team at Heritage Honda Bel Air treated me with respect and professionalism from start to finish. Purchasing a Certified Honda through a local dealership gave me far more confidence and peace of mind than my previous online car-buying experience. I left feeling valued as a customer and confident in my purchase. I highly recommend Heritage Honda Bel Air, Joe Grapes, and Chris Schroeder to anyone looking for an honest, professional, and customer-focused dealership experience. More

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Working with Joe was truly an exceptional experience from start to finish. He was knowledgeable, professional, and incredibly patient throughout the entire process. No matter how many questions we had, Joe t start to finish. He was knowledgeable, professional, and incredibly patient throughout the entire process. No matter how many questions we had, Joe took the time to answer each one thoroughly and ensure that we fully understood every step along the way. Purchasing a new vehicle can often feel overwhelming, but Joe made the entire experience smooth, straightforward, and stress-free. He carefully walked us through every aspect of the process, explained all of our options, and made sure we felt comfortable and confident with every decision being made. His attention to detail and commitment to customer satisfaction were evident in every interaction. What stood out most was Joe’s outstanding communication. Between visits, he remained responsive, kept us informed, and was always available when we needed assistance or clarification. He consistently went above and beyond to make sure our needs were met and that we were completely satisfied before we drove away. The entire experience exceeded our expectations, especially considering that purchasing a new vehicle was not something we had originally planned to do. Thanks to Joe’s professionalism, honesty, and dedication, what could have been a stressful situation turned into a positive and enjoyable one. We are extremely grateful for his help and would highly recommend him to anyone looking for a seamless and customer-focused vehicle-buying experience. More

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Their customer service is the best among the rest especially Cris and Kaleb i really love their service especially Cris and Kaleb i really love their service More

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Asher and both Chris's were great to deal with. They made the experience as painless as possible. They made the experience as painless as possible. More

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This place was awesome. Honest, patient, and fair. Asher, my sales guy, was nice. I’m 72, and was trading in my truck for a used car that will be easier for me to use, an Honest, patient, and fair. Asher, my sales guy, was nice. I’m 72, and was trading in my truck for a used car that will be easier for me to use, and they went to great lengths to make it happen without breaking my bank account. More

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Helped with looking at multiple cars and through complications with insurance and finance issues to help get a new car complications with insurance and finance issues to help get a new car More

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Great experience at this dealership. Quick and easy. Worked with us to get the deal we wanted. Joe Fleischman was great to work with. Quick and easy. Worked with us to get the deal we wanted. Joe Fleischman was great to work with. More

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