Chris Schnettler

Service is slow. Appointments always take over an hour. So I don’t understand why set an appointment if yu not leaving after 2 hours or more just for an oil change an Appointments always take over an hour. So I don’t understand why set an appointment if yu not leaving after 2 hours or more just for an oil change and rotation. No communication between tech and advisor. Advisor didn’t know they even finished my vehicle. Tires wasn’t air to right pressure, fluids wasn’t even checked. I had to top off my washer fluid myself More

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Initial recall repair failed due to mechanic not performing work correctly. Vehicle was missing bolts and fasteners. Required another two weeks in the shop. No loaner, just a 10% discount on oil cha performing work correctly. Vehicle was missing bolts and fasteners. Required another two weeks in the shop. No loaner, just a 10% discount on oil change. More

by JORDAN@PROSOUTH.CO Verified Customer Verified Customer

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Great service. I was very pleased with the service that I received. I look forward to my next visit.look I was very pleased with the service that I received. I look forward to my next visit.look More

by DDBUNCH Verified Customer Verified Customer

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Once again, the same technician called he couldn't rotate my tires because of my lug nuts but another dealership didn't have a problem with it. I'm tired of inconvenience. my tires because of my lug nuts but another dealership didn't have a problem with it. I'm tired of inconvenience. More

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Your Service department could use a lot of improvement. They are not servicing the cars correctly. I had to bring back several of my cars to redo the service again. They are not servicing the cars correctly. I had to bring back several of my cars to redo the service again. More

by latesa72006 Verified Customer Verified Customer

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After 18 years, I purchased a new car. I was very happy with Minnie Cooper at Jimmy Britt. She was excellent and helped so much with this wondeful decision! Please go see her for your new I was very happy with Minnie Cooper at Jimmy Britt. She was excellent and helped so much with this wondeful decision! Please go see her for your new vehicle! You won't be sorry! I love my new Jeep Grand Cherokee! More

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The experience was quick and efficient. The people were nice and easy to work with. The people were nice and easy to work with. More

by ERICBLUESTEIN Verified Customer Verified Customer

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All my issues was handled and my experience was very good!! The technician communicated all concerns with my husband good!! The technician communicated all concerns with my husband More

by TIFFANYMEKKA Verified Customer Verified Customer

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They are always willing to answer questions and find a solution. I ask a lot of questions and even though they are busy they take the time to answer the and allow me to process the information and move to solution. I ask a lot of questions and even though they are busy they take the time to answer the and allow me to process the information and move to next steps in taking care of the vehicle. More

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Chris is very patient and knowledgeable. He took his time and explaining everything to me. Highly recommended He took his time and explaining everything to me. Highly recommended More

by Jeep2023 Verified Customer Verified Customer

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