Chris Sanchez | Page 2

Exceptional facility. All employees that you deal with are very professional and knowledgeable. Great job by all. All employees that you deal with are very professional and knowledgeable. Great job by all. More

by EWERTZ3848 Verified Customer Verified Customer

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This is an absolutely wonderful dealership. Every employee is extremely professional and treats customers with respect. Our salesman, Nick, is exceptional! He is a great communicator and helped Every employee is extremely professional and treats customers with respect. Our salesman, Nick, is exceptional! He is a great communicator and helped me find the car of my dreams! More

by SHARONFINGER7 Verified Customer Verified Customer

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I’ve traded there for 15 years and driven a Lexus for 26 years. Have missed the fresh baked cookies. years. Have missed the fresh baked cookies. More

by JIMANDSARA Verified Customer Verified Customer

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I receive very attentive care at the dealership. I never have to wait long before I am offered a loaner car. Service is excellent. I love going to the dealership. I am always offered something to dr I never have to wait long before I am offered a loaner car. Service is excellent. I love going to the dealership. I am always offered something to drink and WiFi service. More

by FOXXYLIN.677 Verified Customer Verified Customer

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Nathan was extremely proactive on find a lease that met my requirements. Love the new NX my requirements. Love the new NX More

by BYRONEIERMANN Verified Customer Verified Customer

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So, took my car in for 10,000 service and it was terrible it took 4 hours. My rear kick sensor only works 15 % of the time; they told me it showed normal. My miles to empty says zero when I have 3 gallo it took 4 hours. My rear kick sensor only works 15 % of the time; they told me it showed normal. My miles to empty says zero when I have 3 gallons left; they told me it was normal and they could not adjust it to correct it. So they go to wash my car at the finish and they said the battery died and they would replace it under warranty; the car is a little over a year old. There status app doesn't work and no one told me why the oil and filter change and tire rotation was taking so long. Be wary of service at this dealer; very, very slow More

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I brought in my 2022 Lexus RX 350 F Sport for the 10k maintenance. Arrived a hour early for my appointment time at 8:30 am but Christopher sanchez took it in right away. Traffic was light coming from Bea maintenance. Arrived a hour early for my appointment time at 8:30 am but Christopher sanchez took it in right away. Traffic was light coming from Beaumont that day. It only took them less than a hour to do the job and was done before my scheduled appointment. While waiting, I walked the sales lot and sales floor. I saw a new 2023 GX460 on the lot that my wife would like. Atomic Silver, just like the 350 with red seats. I took pictures and a short video for her to see, and went home. Showed them to my wife and 2 hours later, I called Nick Makrakis, who sold us the RX 350, and asked him to have the GX 460 ready for us to look at. We got there from Beaumont 1.5 hours later and to make a long story shorter, we took the GX 460 home. The only thing I didn't like was how the Sales Manager low-balled me on the trade in. I know that's part of his job and I should have taken my time with that part of the transaction, but still... That's why I'm giving 4 stars instead of 5. More

by ALPINESERV Verified Customer Verified Customer

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Our service rep Chris Sanchez never disappoints! He is an asset to your business for sure. He’s always so helpful and kind. Thanks Chris! He is an asset to your business for sure. He’s always so helpful and kind. Thanks Chris! More

by traciepronenko Verified Customer Verified Customer

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This dealership is very nice facility. It is beautiful, very functional for sales and service, and very much customer friendly. The employees are very helpful and friendly. Our sales as It is beautiful, very functional for sales and service, and very much customer friendly. The employees are very helpful and friendly. Our sales associate, finance counselor, and customer service rep are professional and extremely helpful. More

by MILTONTERRISWIFT Verified Customer Verified Customer

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Everyone who helped us through the whole process were very kind and we appreciate the attention. very kind and we appreciate the attention. More

by cfoo30 Verified Customer Verified Customer

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