Chris Purcell

I had an excellent experience at Herb Chambers. Not only was I offered cofee, hot chocolate and water, but the professional experience with Makayla was excellent. She has excellent customer service Not only was I offered cofee, hot chocolate and water, but the professional experience with Makayla was excellent. She has excellent customer service experience, she's great with people and I could tell she's a people person and she finds pleasure in helping her customers and going extra miles to help customers at Herb Chambers. I was very pleased and satisfied with all the service I received from Herb Chambers and especially with keeping updated. More

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Chris and Alfredo, the sales managers were WONDERFUL! So helpful and took care of all of my concerns immediately. Jean, another sales rep there was so kind and willing to help when my sales rep was off. So helpful and took care of all of my concerns immediately. Jean, another sales rep there was so kind and willing to help when my sales rep was off. My overall experience at this location was fantastic and I’m so happy I chose Honda to purchase my car. More

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SEAN WAS THE BEST! !! He was very nice and professional, and he explained everything that was going on in great detail.He also helped me get my service done quickly so t !! He was very nice and professional, and he explained everything that was going on in great detail.He also helped me get my service done quickly so that i would make it to work on time. He and the rest of the staff were very friendly and accommodating, and the valet were great too. More

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I scheduled an oil change for my 23 Accord Touring Hybrid last week with Herb Chambers Honda of Boston. I was met by my advisor, Robert Hall, immediately and although my car only had 6k miles he offered to r last week with Herb Chambers Honda of Boston. I was met by my advisor, Robert Hall, immediately and although my car only had 6k miles he offered to rotate my tires, which he didn’t have to do, but it was appreciated. I also inquired about having my car detailed. He contacted me within the hour to provide the details. When I picked the car up it looked brand new just like the day I picked it from this dealership. I’ve only brought the car in for normal servicing but every time I do, I am always treated very well. We also own a fancy german suv that we paid 6 figures for 2 years ago and Honda cars of Boston treats me like I’m a priority unlike the the other dealership with three letters where they treat me like they’re doing me the favor of servicing our vehicle. More

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Awesome customer service. People that assist me with this process, we're very understanding of what they were doing. I'm very happy with my purchase. People that assist me with this process, we're very understanding of what they were doing. I'm very happy with my purchase. More

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Very good customer service. As you walk in, you're welcoming and direct to the right department that will assist and meet your needs. As you walk in, you're welcoming and direct to the right department that will assist and meet your needs. More

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Amazing customer service during and after purchase. I am especially grateful for Jean for being informative and focused on my needs. He was flexible and helped me understand my options in helping find I am especially grateful for Jean for being informative and focused on my needs. He was flexible and helped me understand my options in helping find the right car and lease ! Thank you to Fabian as well for amazing customer service . This location has very calm and comfortable sales professionals eager to help ! First time leasing a car and it was a smooth process! More

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All of the staff were so helpful and our experience buying a car couldnt be better thank you to all buying a car couldnt be better thank you to all More

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When go inside the building no one greet you and you standing there like a stooge. standing there like a stooge. More

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Great customer services I was only there for all of 12 mins customer service was amazing mins customer service was amazing More

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