Chris Horikawa

Again, I'll say INFINITI of South Bay has been a 5-Star Spa - for ALL my automotive needs. JAIME ZAMORA, my new 5-Star Concierge, rendered spot on service in a very timely manner. And of course my ELITE Spa - for ALL my automotive needs. JAIME ZAMORA, my new 5-Star Concierge, rendered spot on service in a very timely manner. And of course my ELITE PROTECTION PROGRAM, and MAINTENANCE CARE PLAN reduced my bill, a quite expensive bill, to nil ($0)! The sheer joy having such a degree of security and peace of mind, I'll always relish. And following "Coach" always ensures THE WINNING DEAL! Many thanks to Anita Ruiz, Aldo “Coach” Ginossi, and Mike Molles, actually the entire regiment, while I'm at it. Cheers, all More

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Never buying or recommending purchasing ir serviceing a vehicle at tbis dealership. Not only did they damage my vehicle when I took it to have it serviced, they denied it. Both the service manager and the vehicle at tbis dealership. Not only did they damage my vehicle when I took it to have it serviced, they denied it. Both the service manager and the dealership manager refused to pull up camera footage to see that it did not have the damage when I drove up, I had to file a claim with my insurance after several failed attempts with both managers requesting a call back or investigation. When the vehicle inspection at the body shop was done, I also found out that there had been significant prior damage to the vehicle. When I purchased the vehicle months earlier, I was told ( while signing documents that the vehicle did have " minor previous but had been repaired damage ". By law they have to reveal this at time of purchased, part of full disclosure. However, the damage had NOT been minor as stated. Also, sinxe I had screenshot the original ad of the vehicle purchase, I went back to it and in fact the ad did not reveal that prior accident info. Other dealerships ads did state " prior accident". This one purposely did not. So after having learned this deceit, I completly take back my 5 star experience with the sales department review for this dealership too. I give both the sales, and service a negative star review. I will take my business elsewhere. More

by Ms. M Verified Customer Verified Customer

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Very good customer service, all service advisors and all staff attentive and compromise whit the clients thanks everyone staff attentive and compromise whit the clients thanks everyone More

by GQJON0 Verified Customer Verified Customer

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The dealership was amazing everyone was very nice and respectful and helpful, very Attentive, overall my experience was excellent. respectful and helpful, very Attentive, overall my experience was excellent. More

by ETEMPLES35 Verified Customer Verified Customer

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Great place to service my car feels. like home very friendly people and love the coffee machine. like home very friendly people and love the coffee machine. More

by NOEINIGUEZ Verified Customer Verified Customer

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Amazing customer service Great experience… went above and Beyond… vehicle was delivered on time Thank you very much and Beyond… vehicle was delivered on time Thank you very much More

by Sako.sc22 Verified Customer Verified Customer

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