Chris Hessler

I will never use this dealership again. Horrible customer service. Rude workers . Very inconsiderate employees of people’s time . Horrible customer service. Rude workers . Very inconsiderate employees of people’s time . More

by TRUDYHEINRICHS Verified Customer Verified Customer

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Perfect service except that my service advisor went to lunch and my keys and papers to my completed car were on the counter, no notification, so I sat around the waiting room awhile extra until I happened lunch and my keys and papers to my completed car were on the counter, no notification, so I sat around the waiting room awhile extra until I happened to look out the window and notice my car in the lot. I went to the Service Department to see if I could check out, and another advisor completed my paperwork so I could pay and get on with my day. This is not typical though. More

by ART31 Verified Customer Verified Customer

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Quick and easy! Everything looks good. Looking forward to going back for my car oil change and anything else. Everything looks good. Looking forward to going back for my car oil change and anything else. More

by SCHNEIDERRR87 Verified Customer Verified Customer

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Tyler was very helpful and knowledgeable and kind. Answered all my questions quickly. I believe Matt in finance was also a big help and explaining everything before signing the paperwork. I love my Fo Answered all my questions quickly. I believe Matt in finance was also a big help and explaining everything before signing the paperwork. I love my Forester hybrid 2025 Limited edition. It has better gas mileage than my crappy Ram that I got down the road. More

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The team in service is excellent. They always take good care of my car and me when I come in. We’re lucky to have them shout out to Jen and Chris. They always take good care of my car and me when I come in. We’re lucky to have them shout out to Jen and Chris. More

by DONAANN Verified Customer Verified Customer

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11:00 scheduled appointment for a oil change and tire and fluid check Our car wasn't taken until noon finally it was done,finally left there at 1 ish fluid check Our car wasn't taken until noon finally it was done,finally left there at 1 ish More

by NEALBARB Verified Customer Verified Customer

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Everyone at this dealership that I have dealt with has been very helpful and knowledgeable. been very helpful and knowledgeable. More

by RJORDAN137 Verified Customer Verified Customer

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Great communication, friendly and informative staff in the service department! They are always very helpful and explain things very well. the service department! They are always very helpful and explain things very well. More

by BRIANNAMASSARI Verified Customer Verified Customer

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I have always had a good service experience. When I call I always get an appointment when I would like. They keep me updated during the appointment . They seem to make everything work out the When I call I always get an appointment when I would like. They keep me updated during the appointment . They seem to make everything work out the best way. More

by SHERRIE119 Verified Customer Verified Customer

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My recent visit to Lundgren Subaru was a pleasant experience. I always find the staff to be polite and understand the concerns I have and address them professionally. Service was fast and the waiting experience. I always find the staff to be polite and understand the concerns I have and address them professionally. Service was fast and the waiting area is very comfortable. Only draw back was that the tires I was going to be purchase were not at the dealer, due to the recent major snow storm the area had experienced. The service tech had searched other places to see if they had those tires in stock, with no success. I have another appointment on Tuesday to have the tires installed. They offered to drive to my home and pick up my car and deliver it back to me after the service was complete. I appreciate the offer, but did not feel that it is right to tie up someone for 4 hours (4 1 hour trips). More

by B50WEBSTER Verified Customer Verified Customer

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