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Chris Hapner
Chris Hapner at BMW of Palm Springs

Chris Hapner | Page 14

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.9
206 Reviews

Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.

Dealership Experience

9 yrs, 6 mos

Industry Experience

26 yrs, 1 mo

4.9

206 Reviews

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206 Reviews of Chris Hapner

August 19, 2022

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Employee Rating

great please to due business, always professional and easy to work with. They have a great staff. More

by stevenmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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August 13, 2022

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Good dealer fast service Pricing too high for service service tech was nice and knowledgeable More

by decr84usj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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July 30, 2022

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Chris is excellent The video of the. car during service was outstanding The continued communication during the 2 days my car was in by text was excellent More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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July 27, 2022

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So far the sales and service teams at bmw of palm springs have been very attentive More

by rbwalsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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July 16, 2022

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I have gotten all my service for my 535XI at BMW Palm Springs. Chris Hapner is an excellent service representative. More

by mjcowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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June 09, 2022

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This dealership always provides excellent service! I always have great interaction with all employees. I would recommend to all my friends and family! More

by Markhapner757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 10, 2022

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs, Mark. We're glad to have you as a customer and appreciate your kind words about our dealership and employees. We hope you'll continue to choose us for all your automotive needs. Thank you for the recommendation, and we look forward to serving you and your friends and family in the future.

May 04, 2022

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I’m on my second BMW X3. I have been bringing my cars to this dealership for over 5 years and I am very happy with the service. Everyone is very nice and helpful. Chris is w More

by Patti Wexler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 10, 2022

BMW of Palm Springs responded

Thank you for your loyalty to BMW of Palm Springs, Patti. We are so happy to have you as a customer and appreciate the kind words about our team. Chris is a valuable member of our team and we're lucky to have him on board. We hope you'll continue to choose us for your automotive needs in the future. Thank you for your business!

April 09, 2022

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Chris Hapner was extremely helpful and professional! He is a great asset to your company! Exceptional service!! More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 21, 2022

BMW of Palm Springs responded

Thank you, Martha! It's great to hear Chris was able to provide exceptional service and we're so happy you had a positive experience.

March 10, 2022

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Employee Rating

Excellent service right from the point of booking my appointment. Serious people who were all on the spot they promised to be on! Very impressed with Savanna King! She kept all promises! Dynamic persona More

by m.hanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Gacayan , Savanna King

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Mar 10, 2022

m.hanley responded

See above

February 25, 2022

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Employee Rating

Got me in right away. Service advisor Chris was outstanding! Finished with my service early! More

by Danarplank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 04, 2022

BMW of Palm Springs responded

Hi, thanks for taking the time to review BMW! I'm glad Chris was able to help you with your service. Please let me know if there is anything else we can do for you.

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