Chris Hapner | Page 13

Comfortable waiting room. Work done as requested. Chris does his job well. No complaints about this dealership. Work done as requested. Chris does his job well. No complaints about this dealership. More

by RFREED30 Verified Customer Verified Customer

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Dealership was pleasant and Chris was great to work with. I will be returning here for service. I will be returning here for service. More

by Nader Verified Customer Verified Customer

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The service at BMW Palm Springs has been consistently excellent--from vehicle to customer service. excellent--from vehicle to customer service. More

by lmjabola Verified Customer Verified Customer

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Always great service with Chris. Appointment on time and done efficiently. No problem, no complaints Appointment on time and done efficiently. No problem, no complaints More

by MSMOJOG Verified Customer Verified Customer

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Chris Hapner always gives me excellent service! He is polite and very courteous and has great follow up. I would highly recommend him to all of my friends who need service at Palm Springs Bmw. He is polite and very courteous and has great follow up. I would highly recommend him to all of my friends who need service at Palm Springs Bmw. More

by WEBB Verified Customer Verified Customer

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Sandy at BMW was very efficient and polite! It’s nice to see a Dealer that truly believes in great Customer Service! Additionally Chris jumped in when Sandy had an issue with replacing the bat It’s nice to see a Dealer that truly believes in great Customer Service! Additionally Chris jumped in when Sandy had an issue with replacing the battery in my key and she was able to replace it! Thanks Sandy and Chris! More

by CKSTOCK001 Verified Customer Verified Customer

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Chris and the PS crew were excellent! yes I'm very happy with PS BMW and you in particular! Service and satisfaction was excellent! yes I'm very happy with PS BMW and you in particular! Service and satisfaction was excellent! More

by ROBERT.ARGOMANIZ Verified Customer Verified Customer

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Fast, Friendly, Professional, and Thorough Service! Excellent Customer and Service Center! Congratulations, and more power to all of you! Excellent Customer and Service Center! Congratulations, and more power to all of you! More

by seanneroa Verified Customer Verified Customer

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Courteous and knowledgeable personnel. Fabulous coffee machine. But all the bells and whistles didn’t make my visit less painful, having to wait more than three hours for a flat tire repla Fabulous coffee machine. But all the bells and whistles didn’t make my visit less painful, having to wait more than three hours for a flat tire replacement, with a scheduled appointment. My back injury won’t allow me to sit unsupported for that long. But they got me up and running again, and for that I am grateful. More

by Sappho Verified Customer Verified Customer

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I cannot say enough how incredible the entire team at BMW of Palm Springs is. They helped me secure the right tires when I got a flat while I was traveling from out of town… AND on the Friday before a holida of Palm Springs is. They helped me secure the right tires when I got a flat while I was traveling from out of town… AND on the Friday before a holiday weekend. They installed them right away so I could get home safely and were the kindest all along the way. While I was waiting for the services to be completed, I witnessed countless other customers enter the shop, and everyone knew each other on a first name basis! The customers were asking about the children of the staff and staff about the customers’ families. It is obvious the patrons of this dealership and service center are far more than customers…they are part of a true community! The service advisor, Bryan G. was especially amazing! He welcomed me right in, made me feel at home and went to every length to get my vehicle in tip top condition. He even taught me a trick about my headlights. If I had to have a blown tire happen on my 40th birthday, I wouldn't have wanted to have it happen with any other group of humans than the ones at BMW of Palm Springs!!! More

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