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Chris Hapner
Chris Hapner at BMW of Palm Springs

Chris Hapner | Page 12

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.9
206 Reviews

Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.

Dealership Experience

9 yrs, 6 mos

Industry Experience

26 yrs, 1 mo

4.9

206 Reviews

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206 Reviews of Chris Hapner

October 19, 2023

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Employee Rating

The service was fast and good the service agent Chris Hapner was excellent and very courteous as always More

by Sandra sanchez
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Yes
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Oct 19, 2023

BMW of Palm Springs responded

Thank you for your kind review. We're thrilled to hear about your satisfaction with the fast and quality service provided, especially by Chris Hapner. His courtesy and excellence reflect our commitment to exceptional customer service. We appreciate your recognition and look forward to serving you again in the near future.

October 17, 2023

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I have been with BMW of Palm Springs for several years now. The service department has always been helpful and informative. Juan Sanchez has been very patient and keeps us informed of the work and servi More

by LSHERMAN2
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Yes

Other Employees Tagged: Sandy Monson, Bryan Gacayan, Juan Sanchez , Savanna King, Molly for rental vehcile

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Oct 19, 2023

BMW of Palm Springs responded

Thank you for your longstanding trust in BMW of Palm Springs and for sharing your positive experience with us. We are honored to have been your choice for automotive service over the years. Your kind words regarding our service department, especially the diligent and informative assistance provided by Juan Sanchez, are deeply appreciated. We take pride in having a team that is committed to keeping our valued customers like you informed and satisfied with the service provided. Your 5-star review motivates us to continue delivering exceptional service and support. We look forward to many more years of serving you and ensuring your BMW GT is always in top condition.

October 14, 2023

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I have been driving a BMW for over 30 years. Most purchases were from BMW Palm Springs. Brad Williams is the BEST. More

by RITATHEREALTOR
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Yes

Other Employees Tagged: Doug Clark, Kevin Rock

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October 14, 2023

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The service was very good for my my little antique Z4. Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila More

by lizannpalmsprings
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Bryan Gacayan, Juan Sanchez , Savanna King

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October 06, 2023

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Excellent support and prompt service with smiles. Being treated like that makes a positive difference. More

by PCOX3
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Gacayan , Savanna King

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October 03, 2023

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CHRIS AND BRAD ARE VERY KNOWLEDGEABLE IN THEIR RESPECTED FIELS OF SERVICE AND SALES,SUPER FRIENDLY AND EASY TO COMMUNICATE WITH. More

by larrysc430
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Recommend Dealer
Yes

Other Employees Tagged: Brad Williams

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October 01, 2023

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Excellent service, Service agent was nice, knowledgeable and friendly. Waited in wait area, which was nice had coffee and just relaxed and waited for mtce service to be completed More

by ELOISE.CARRILLO
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Yes
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October 01, 2023

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Friendly, competent and punctual as in previous years. I always feel very well advised. Dr. Horst Sadowski More

by FAMILYSADOWSKI
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Bryan Gacayan, Juan Sanchez , Savanna King

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September 30, 2023

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The service at this dealership was of the utmost excellence. Everyone was courteous and friendly. More

by vcappa42
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Yes
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September 29, 2023

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Excellent service as alway. Chris is awesome and everything is completed as promised And delivered on time More

by DANSWARTZ
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Yes
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