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Chris Hapner
Chris Hapner | Page 15
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
206 Reviews
Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
26 yrs, 1 mo
206 Reviews
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206 Reviews of Chris Hapner
February 12, 2022
My problems are always take care of. Service people are always friendly and helpful My.car is always washed and ready when I was originally told it would be . always friendly and helpful My.car is always washed and ready when I was originally told it would be . More
by I3 Aircomdition service
November 23, 2021
I recently moved to PS from NJ. This was my first visit/experience with BMW of Palm Springs. They didn’t disappoint. Everyone from Bryan Gacayab, my service advisor to the services workers went above visit/experience with BMW of Palm Springs. They didn’t disappoint. Everyone from Bryan Gacayab, my service advisor to the services workers went above and beyond to troubleshoot an issue with my X2 and get it fixed. Since this was also my first service visit, Bryan explained what the process involved and pointed out the items to be checked on the vehicle. The service attendant drove the car with me to get a feel for what the problem was. It took a couple of days to diagnose and repair but it got done and the X2 is running perfectly. Before I got the car back I also received a brief video recap from the service attendant pointing out what was being done and evaluating tires and other areas he checked out. That was something I’d never experienced with any dealership. A nice touch with every BMW dealership I’ve dealt with is getting the vehicle back vacuumed and washed. The same holds true with BMW of Palm Springs. More
by Philsy3
Other Employees Tagged: Sandy Monson, Bryan Gacayan, Juan Sanchez , Savanna King
October 16, 2021
Our car failed to start when we were packed up to return home from vacation in Palm Springs. Road service companies could not help and towed us to BMW of Palm Springs. They pulled out all the stops to co home from vacation in Palm Springs. Road service companies could not help and towed us to BMW of Palm Springs. They pulled out all the stops to complete a major repair and had us on our way the next day. First class staffing and treatment throughout was much appreciated. More
by Chillbear
October 13, 2021
Chris Hapner was a pleasure to work with in setting up service on my BMW. Really appreciated the mechanics video and walk through on video when the car was on the rack. Appreciated that overview. This service on my BMW. Really appreciated the mechanics video and walk through on video when the car was on the rack. Appreciated that overview. This was my first experience with this dealership snd Chris made the experience a great first impression. Thank you. More
by Kevonz
July 01, 2021
Chris my service rep is such a fantastic representative and goes above and beyond to make any appointment fantastic! The entire team was so great and thanks for the Starbucks coffee for those early morning and goes above and beyond to make any appointment fantastic! The entire team was so great and thanks for the Starbucks coffee for those early morning appointments. 👏🏻👍🏻 More
by Jl4class
March 18, 2021
CHRIS WORKS HARD TO PROVIDE THE BEST SERVICE., EVERY TIME I CHANGE CARS I MAKE SURE THAT I HAVE CRIS AS MY SERVICE CONTACT. HE HAS ALWAYS GIVEN ME THE BEST SERVICE AND ADVISE. I CHANGE CARS I MAKE SURE THAT I HAVE CRIS AS MY SERVICE CONTACT. HE HAS ALWAYS GIVEN ME THE BEST SERVICE AND ADVISE. More
by I3 Aircomdition service
February 08, 2021
Chris Hapner is the best device rep ever!My X1 has been Chris Hapner is the best device rep ever! My X1 has been serviced at Palm Springs BMW since purchased there and looks and runs like it did 7 years ag Chris Hapner is the best device rep ever! My X1 has been serviced at Palm Springs BMW since purchased there and looks and runs like it did 7 years ago! More
by Satisfied customer
