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Chris Figueredo
Chris Figueredo at Nissan of Torrance
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Chris Figueredo

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.3
490 Reviews
4.3

490 Reviews

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490 Reviews of Chris Figueredo

April 03, 2025

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Employee Rating

Marcell was very friendly knowledgeable and professional. He made my experience 5 star. Thank you Dave More

by DEDEROSE
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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March 27, 2025

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Got a good service thru your staff Mr. Cris. The waiting time is too much. More

by JOE_BALUYUTXXX
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Capri Blas

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Mar 30, 2025

Nissan of Torrance responded

Hello Joe, thank you; we appreciate your feedback! We are glad that Chris provided a good experience and apologize for the longer than expected wait time. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 22, 2025

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Chris was the repair agent I dealt with during the car was in for maintenance and repair. He kept me informed with the progress and any issues that came up. He was very helpful and I enjoyed working wit More

by Frankie
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Recommend Dealer
Yes
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Mar 26, 2025

Nissan of Torrance responded

Hello Frankie, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 21, 2025

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Employee Rating

Chris was great. The car was serviced and ready when promised. It was also washed. More

by joyce
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Mar 26, 2025

Nissan of Torrance responded

Hello Joyce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 21, 2025

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Chris was very attentive with updates on progress made on my car until it was completed. He gets 5 stars all around! More

by RYANLEBARON8
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Workmanship
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Recommend Dealer
Yes
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Mar 26, 2025

Nissan of Torrance responded

Hello Ryan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. It is experiences like yours that really keep our team motivated! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2025

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Employee Rating

Did not fix the problem the first time had to Come in again and not sure if the problem is still in effect. Have is the wrong key when we picked up the vehicle. More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Campos, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Mar 20, 2025

Nissan of Torrance responded

We are disappointed to hear that you did not have a more positive experience. We'd like the opportunity to discuss this with you. Please reach out to us at (310) 536-4000 x2225 or x2249 at your earliest convenience. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2025

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It was my first time at your store. I appreciated Chris’s thoroughness. Your store will be my first choice with any future issues. Thank you. More

by Dfgrass
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2025

Nissan of Torrance responded

Hello, thank you; we appreciate you choosing Nissan of Torrance for your vehicle needs. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 14, 2025

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Employee Rating

My service rep Chris provided excellent customer service. I appreciated his attention to detail and his ability to answer all my questions. More

by AJJAMES1120
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2025

Nissan of Torrance responded

Hello, our team strives to deliver an excellent experience and glad to hear your visit with Chris was the case. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 14, 2025

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Employee Rating

Good good good good good good good good good ok ok ok ok ok ok More

by KARNA_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Mar 16, 2025

Nissan of Torrance responded

Hello Karna, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 14, 2025

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Employee Rating

Some service reps lack customer service as Ive noticed from my past experience. However, Capri was very good. More

by RONJBO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Campos, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Mar 20, 2025

Nissan of Torrance responded

Hello Ron, thank you for taking the time to tell us about your experience with our team. We are disappointed to hear that your past experience was not the best. However, I am happy to hear that Capri was able to turn your experience around and make it a positive one. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

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