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Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.3
538 Reviews
4.3

538 Reviews

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538 Reviews of Chris Figueredo

July 21, 2025

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Employee Rating

I received prompt and professional assistance from Richard, who clearly explained the necessary steps for my upcoming trip and outlined recommended services. After my car was serviced, Nissan followed More

by Jerry Suson
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Burns, Marcell Saavedra

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Jul 23, 2025

Nissan of Torrance responded

Hello Jerry, we're glad to hear we delivered such a great experience. We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 20, 2025

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This dealership has no ear to what the customer wants to say! Poor customer service from this company! I am the one that identified tires rotation wasn’t done! More

by TSUGUOOKAMOTO
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Recommend Dealer
No
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Jul 22, 2025

Nissan of Torrance responded

Hello Tsuguo, we apologize for the issue with the rotation not being completed. I did try calling and emailing you after this incident; however, did not hear back from you. Your Advisor Chris did address this to us immediately as he was not aware that the rotation wasn't completed as noted on the RO. This issue has been a topic of discussion with our technicians as an oversight such as this one is preventable and should have been clearly noted on the Repair Order for your Advisor to see. We are glad that your advisor was able to assist you as soon as you did bring this to his attention. We would be happy to complete the rotation free of charge to you. If you wish to further discuss, please email me directly at ereyes@figauto.com. We hope to hear from you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 18, 2025

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Chris is being friendly and straight to the point. Will come back for service again More

by timmy_hu
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Recommend Dealer
Yes
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Jul 19, 2025

Nissan of Torrance responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 18, 2025

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helped me. with my car understanding how Nissan Gardena committed fraud using my account and providing me the information needed to report it to nissan corporate More

by JESSICAAMTZ1999
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, David Campos, Lily Bandea, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra, Miguel Flores

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Jul 20, 2025

Nissan of Torrance responded

Hello Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 17, 2025

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excellent service it was fast as promised, I will recommend my friends and family Jimmy is a very knowledgeable More

by ponchosa40
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Campos, Jimmy Vasquez, Marcell Saavedra

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Jul 19, 2025

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 14, 2025

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Their service & professionalism is outstanding. Elizabeth/ Loaner Car Dept:Explained to her that my vehicle that's being serviced (Nisssan Armada), was bought for my disabled wife. I requested More

by TIM7WILLIAMS
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elizebeth/ Loaner Car Dept

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Jul 16, 2025

Nissan of Torrance responded

Hello Tim, we're so glad that Elizabeth our Rental Agent was able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 11, 2025

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Jimmy actually listens to my concerns, which is a rare find these days. I always leave feeling confident and truly grateful for the care he provides. Huge thanks to Jimmy—you’ve earned a loyal customer! More

by BEVSGLORY
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jul 16, 2025

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 11, 2025

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Capri provided exceptional customer service. They took my car in immediately, and completed the service in a timely manner. More

by MARCHEPALMER13
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Capri Blas

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Jul 16, 2025

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 10, 2025

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Great location, easy to access. Clean facility, my service associate was friendly and attentive. Thanks. More

by ASHLEY.ALLEN
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Recommend Dealer
Yes
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Jul 16, 2025

Nissan of Torrance responded

Hello Ashley, thank you; we appreciate your positive feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 07, 2025

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Very professional and personable. Took time to explain details. Updated me on work being done. More

by None
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Arellano, Capri Blas

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Jul 10, 2025

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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