My wife and I enjoyed working with Adrian on finding the
Silverado that we wanted after the one we were interested in was sold. He found another out of state and was able to get down to New Castle. After we
Silverado that we wanted after the one we were interested in was sold. He found another out of state and was able to get down to New Castle. After we decided to buy it, I want some added on, running boards, bed liner, bed cover, he took me over to meet Chris in Parts and we three put together the parts list, Chris ordered everything and we scheduled the service to install all this stuff. The installation when great and I’m a happy person. To me, this is a great organization.
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by BMORRIS106
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2025 -
Nucar Chevrolet of New Castle responded
Thank you for sharing your experience! We’re glad Adrian and Chris were able to help you find the right Silverado and get everything set up just the way you wanted. We truly appreciate your kind words and are happy to have you as a satisfied customer!
Hello,
Very professional service, I’m very pleased with
the details work on my Mazda CX30.
the details work on my Mazda CX30.
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by todongkara
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2025 -
Nucar Chevrolet of New Castle responded
Thank you! We’re happy to hear you’re pleased with the detailed work on your Mazda CX-30. We appreciate your kind words and look forward to seeing you again!
Friendly and informative salesperson.
Knows the products and it was a pleasure to deal with her.
Knows the products and it was a pleasure to deal with her.
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by gtesterman
Jul 28, 2025 -
Nucar Chevrolet of New Castle responded
Thank you! We’re glad you had such a great experience with our knowledgeable and friendly salesperson. Safe travels!
WE LOVE OUR NuCAR STAFF.
FRIENDLY & EASY TO WORK WITH. LOVE OUR KAREN AT THE FRONT DESK.
FRIENDLY & EASY TO WORK WITH. LOVE OUR KAREN AT THE FRONT DESK.
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by DIXWOO
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Nucar Chevrolet of New Castle responded
Thank you so much for the kind words! We're thrilled to hear you love our team—and we'll be sure to pass the love along to Karen at the front desk!
Great people, great experience!
Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.
Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.
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by madison334718
Jun 18, 2025 -
Nucar Chevrolet of New Castle responded
Thank you for the great review! We're glad Randy provided a comfortable, no-pressure experience. We appreciate your kind words and hope you enjoy your new vehicle!
Great people, great experience!
Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.
Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.
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by madison334718
Jun 18, 2025 -
Nucar Chevrolet of New Castle responded
Thank you for the kind words! We're glad to hear Randy made you feel comfortable and supported throughout the process. We appreciate your trust and are happy you had a great experience!
They were unable to fix my car.
GM installed an update which broke my infotainment system and they said it’s not fixable or covered and would be $1500. Something that was out of my
GM installed an update which broke my infotainment system and they said it’s not fixable or covered and would be $1500. Something that was out of my control not to be covered upsets me very much
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by lisachelotti87
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2025 -
Nucar Chevrolet of New Castle responded
Thank you for sharing your experience—we’re truly sorry to hear about the frustration this has caused. We’d like the opportunity to look into this further and see how we can help. Please give our Service Manager a call at 877-613-4094 so we can discuss your situation in more detail. Thank you.
Prompt timely professional and fabulous communication
appreciate the way you do what you say, thank you
appreciate the way you do what you say, thank you
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by bowtieguy327
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2025 -
Nucar Chevrolet of New Castle responded
Thank you for the kind words! We're thrilled to hear you appreciated our communication and follow-through. We truly value your support!
Service on car itself seemed fine.
Glad tire was available. We caught the overcharge and mentioned it to the desk
Glad tire was available. We caught the overcharge and mentioned it to the desk
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by Susan
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2025 -
Nucar Chevrolet of New Castle responded
Thank you for your feedback! We're glad the service went well and appreciate you bringing the billing issue to our attention. We'll use this to help improve our processes.
Great dealership, pleasant experience with all the
personnel, has the best salesman in Larry Campbell
personnel, has the best salesman in Larry Campbell
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by vincent63de
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2025 -
Nucar Chevrolet of New Castle responded
Thank you for the great review! We're thrilled you had a pleasant experience, and we agree—Larry Campbell is one of the best!