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22 Reviews
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22 Reviews of Chris Case
June 23, 2025
Bob took great care of me when I really needed help. My family and I were on vacation from Charlotte when we discovered our alternator had failed. Even though Coastal Kia's Service Department was alread My family and I were on vacation from Charlotte when we discovered our alternator had failed. Even though Coastal Kia's Service Department was already busy, Bob kindly offered to squeeze me in for an emergency appointment. They successfully diagnosed the issue and fixed my vehicle in two days. I received great support and thorough communication from Bob in Service, Chris in Parts, and David the Shuttle Driver. I would recommend this shop to anyone in Wilmington and beyond. More
by DIXONWB
Verified CustomerOther Employees Tagged: Bob Tomlin, David Knowles
May 18, 2025
hi, was impressed by the dealership how clean and pleasant the environment was. Everyone was very kind as well as professional when attending to my vehicle needs as well as to myself. pleasant the environment was. Everyone was very kind as well as professional when attending to my vehicle needs as well as to myself. More
by VINALEWIS5042
Other Employees Tagged: Marquita Best
April 29, 2025
Everyone is very friendly at Coastal Kia but sometimes service department isn’t always 100%. service department isn’t always 100%. More
by lwfwvu71
Other Employees Tagged: Tony Kirschner , Marquita Best
January 13, 2025
One of the best service centers i have ever been subject to using. Pat and John have the right recipe for an outstanding experience when shopping for and serving your new KIA. to using. Pat and John have the right recipe for an outstanding experience when shopping for and serving your new KIA. More
by GMYERSNSA
Other Employees Tagged: Patrick Koballa, John Wigger, Bob Tomlin, Darren Gokey , Mike Mowrey
July 06, 2024
They listen very intently to any concerns I may have and always very professional thanks ❗️ always very professional thanks ❗️ More
by katmm1958
Other Employees Tagged: Sam Weisman, Guder "GQ" Quezada
June 15, 2024
Everything was done exactly on time and very professionally. Couldn’t be better…my was taken into th the service area at exactly 3PM , as scheduled and was returned to me a few minutes before th professionally. Couldn’t be better…my was taken into th the service area at exactly 3PM , as scheduled and was returned to me a few minutes before the promised time More
by BD28409
May 12, 2024
Employees are helpful in understanding customer needs Would recommend dealership Service center is professional and helpful Would recommend dealership Service center is professional and helpful More
by ROSENBERGCARY511
Other Employees Tagged: JP Nicholas, Michael Mascavage, Brandon Wright
May 01, 2024
Pleasant, knowledgeable and non pushy sales personnel. Easy to deal with no pressure. Service Department is friendly and keeps the customer in the loop as the vehicle is being serviced. Easy to deal with no pressure. Service Department is friendly and keeps the customer in the loop as the vehicle is being serviced. More
by ccmk40210
Other Employees Tagged: Guder "GQ" Quezada
April 15, 2024
Coastal Kia is a very professional dealership. From customer service to the mechanics. I had an issue with my motor. Starting with Howard to Gary to Bob- these gentleman made sure the job was comp From customer service to the mechanics. I had an issue with my motor. Starting with Howard to Gary to Bob- these gentleman made sure the job was completed and done in a timely fashion. All were kind and professional! Thanks Coastal Kia! More
by JILLEKV73
Other Employees Tagged: Bob Tomlin, Gary Nelson , Howard- in Service dept.
March 04, 2024
Darren aways takes good care of me and my car. This time and previous visits. This time and previous visits. More
by neffandrew151
Other Employees Tagged: Guder "GQ" Quezada, Darren Gokey, Peggy Roberts , Kendrick Progue
