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Chris Caracciolo
Chris Caracciolo | Page 66
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
666 Reviews
Dealership Experience
5 yrs, 11 mos
Industry Experience
19 yrs, 7 mos
Specialties & Trainings
Certified Tire Ambassador
666 Reviews
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666 Reviews of Chris Caracciolo
Verified Customer
February 13, 2021
Appointments don’t work here like they do anywhere else, so be prepared to wait. I waited 3.5hrs for an oil change (full synthetic) and fluid top off. I also asked them to set my tire pressure and check my so be prepared to wait. I waited 3.5hrs for an oil change (full synthetic) and fluid top off. I also asked them to set my tire pressure and check my transmission fluid. After getting my vehicle back I found none of my tire pressure had been changed. None of the fluids were topped off and on the receipt the put in their cheaper synthetic blend oil. What a waste of time More
by DCvanCO
February 13, 2021
When a get there I received very professional attention from Mr.Chris Caracciolo, and I am very grateful for the job done. I already recommended this place to my son who has a Ram 1500 and to my daughter i from Mr.Chris Caracciolo, and I am very grateful for the job done. I already recommended this place to my son who has a Ram 1500 and to my daughter in law who has a Durango. More
by ozzierey59
February 10, 2021
While I did have to wait quite a bit of time than I was told for the service it was still very accommodating. Everyone was friendly as always, I enjoy coming here for my service. I do wish they washed and told for the service it was still very accommodating. Everyone was friendly as always, I enjoy coming here for my service. I do wish they washed and vacuumed my car though, I'll see if it's a thing next time. More
by Gabriel Guzman
Other Employees Tagged: Jason Bonilla
February 08, 2021
I have gone several times. I have the highest warranty and was never told important information. I got a tire replaced and my remaining tires were never filled to match the replaced one. I made an appoint and was never told important information. I got a tire replaced and my remaining tires were never filled to match the replaced one. I made an appointment for tinting and was told that the day of my appointment no one was available to tint making me waste my time.. I also asked if they could fill the tires because they forgot to the last time they said they would and I ended up getting an oil change . When I got my car back of course they still couldn’t fill my tires with air... very disappointing. Also at point of sale I was told me warranty was valid to 60k miles or 4 years my last visit I was told that I was told incorrectly and it is only valid up to 36k miles and of coarse they let me know this at 35k miles. Also since I purchased my car you guys have the wrong email on file... I have called several times to change this as well with no luck it’s not even a valid email address no clue where you guys got it from. More
by giselle4r
February 06, 2021
New Service Manager-Craig Smith- intervened on an old service related issue and mediated a fair result for both parties. Chris Caracciolo was very helpful and thorough. He went out of his way to help me service related issue and mediated a fair result for both parties. Chris Caracciolo was very helpful and thorough. He went out of his way to help me and my Truck. Great Job, Guys !! More
by SHELLYNWM
Other Employees Tagged: Craig Smith
February 03, 2021
Probably the worst experience to date. If I could pick a star less than one, know I’d pick that. What’s the point in scheduling an appointment if all they do is tell you they need 24hrs JUST TO DIAGNOSE star less than one, know I’d pick that. What’s the point in scheduling an appointment if all they do is tell you they need 24hrs JUST TO DIAGNOSE a simple problem? In addition they charge $179 for a “diagnostic fee!” If I didn’t know any better I’d think they would be scamming us. And don’t be fooled because this “diagnostic test” they perform 8: no different than the one Auto Zone does FOR FREE! I would also like to add they would call my extended warranty and if they covered it, I wouldn’t have to pay the fee. HOWEVER, that’s not until AFTER they do the “diagnostic”, so if you want to roll the dice on a “maybe it’s covered, maybe not” be my guest. Crazy how dealerships have us eating out of their hands to buy a vehicle, yet to get that same vehicle serviced... we’re treated like trash. As if WE’RE inconveniencing them with a SCHEDULED appointment no less. I’m talking about you “BOB from St. Cloud” I recommend anywhere but a dealership because they think COVID is non existent and we have all the money in the world to waste. Well Jack... I’m sorry I only had 2 goats and a chicken to trade you. More
by ajarvis94
Other Employees Tagged: Gio Merced, Shawn Mock, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton , Robert Kidwell, Arisa Melendez, Felix Pena
February 02, 2021
The staff at Central Florida Chrysler Jeep and Dodge Ram are so friendly and welcoming, especially Chris in the service department. He recognized me from my initial visit in December to fix my visor and aga are so friendly and welcoming, especially Chris in the service department. He recognized me from my initial visit in December to fix my visor and again when I recently came in to have the visor fixed, after waiting for the part to come in. We connected over football and being from the northeast. He was prompt to let me know when my vehicle was ready via the text system and as an added touch, ran my wrangler through the wash in the way out! More
by despinabarton
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