Chris Bonnett | Page 2

Kevin Barbour was professional while relating to me on a personal lever. Felt very comfortable dealing with him. Evidently because I bought a truck. Tried to deal with Waxahachie and Lewisville Ford dealers personal lever. Felt very comfortable dealing with him. Evidently because I bought a truck. Tried to deal with Waxahachie and Lewisville Ford dealerships but felt talked down to at both. Glad I could deal with Kevin. Probably will get my wife a car from them around Christmas. More

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This dealership has good people, they will do what needs to be done to make sure you have a good experience when buying an automobile. Thank You ShouthWest Ford. to be done to make sure you have a good experience when buying an automobile. Thank You ShouthWest Ford. More

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Southwest Ford helped us find the car we wanted with the help of Chris Bonnett and Paul Lopez. The 2017 Escape perfectly fit our needs! help of Chris Bonnett and Paul Lopez. The 2017 Escape perfectly fit our needs! More

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Poor Service Bought used truck. They took almost three days to service the truck and detail before we picked it up. Even though we were assured we'd go "to the f Bought used truck. They took almost three days to service the truck and detail before we picked it up. Even though we were assured we'd go "to the front of the line" since this was a purchase. Gum still in the cup holder, dirt still in the door latches, engine compartment never washed at all. There was a water leak that i informed them about. Told them specifically to check the rear marker light. They picked the truck up to address all of these issues. Got the truck back and was told they couldn't detail it because of personal belongings in the truck. We were never told to remove anything before they picked the truck up. Couldn't even wash the engine compartment because there was personal items inside the cab. Was also told "no leak found"...I inspected the truck myself and the marker light is pulling away from the cab. The headliner is now water stained. Tried contacting Southwest and was told..."well, the service department checked it out and didn't find anything." Basically...sorry about your luck. More

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GOOD dealership ,courteous,responsive,thorough,and customer oriented.I will return for service needs.I also purchased from this dealership Kevin Barbour is the best. CHRIS BONNET IS ALSO VERY HELPFUL customer oriented.I will return for service needs.I also purchased from this dealership Kevin Barbour is the best. CHRIS BONNET IS ALSO VERY HELPFUL AND SEEKS TO SATISFY THE CUSTOMER. More

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Service Terrible service, my service rep told me he would leave my car open, and keys in the car. I got to the dealership, and my car was locked and I had t Terrible service, my service rep told me he would leave my car open, and keys in the car. I got to the dealership, and my car was locked and I had to go the weekend with out my car. Terrible service. More

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Best Buying Experience That You Could Dream Of If you are looking to buy a vehicle do not look any further. Southwest Ford is the only place I have bought since 2000. I just purchased my 5th vehicl If you are looking to buy a vehicle do not look any further. Southwest Ford is the only place I have bought since 2000. I just purchased my 5th vehicle from them and I wouldn't go anywhere else. Kat Brownlee is a no fuss, no b.s., no beating around the bush. She is a straight shooter that will find the vehicle of your dreams. Mike Schumann is wonderful in finance, he will go above and beyond to help you even after the deal closes. Tell 'em I sent you, you won't be sorry. ~Gina R, Granbury Tx More

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Awesome Preowned Auto Experience! I can’t say enough about my experience with Southwest Ford. I found the sales reps extremely helpful and patient with me. Lacey was my rep and she wor I can’t say enough about my experience with Southwest Ford. I found the sales reps extremely helpful and patient with me. Lacey was my rep and she worked hard to make sure I saw and drove everything that was in my price range. She was honest and in the end I walk away with a great vehicle and great deal. I will be coming back!!! Thank you to Lacey and the entire Southwest Auto Group. More

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Insulting Trying to buy a 48000 truck and they offered over 5000 less on our trade-in then other dealers. Manager knew we were upset and stayed in his office. Trying to buy a 48000 truck and they offered over 5000 less on our trade-in then other dealers. Manager knew we were upset and stayed in his office. We have purchased over 10 vehicles from them. They don’t care about the customer, won’t ever buy another vehicle from them!!! This was at their used car lot. Another couple walking in turned around and said they were never buying from them again! Manager was rude and incompetent. Don’t go there!!! More

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Customer Service Great customer service and no hassle deal on my new 2019 truck. Very helpful service department. Also have received great service purchasing accesso Great customer service and no hassle deal on my new 2019 truck. Very helpful service department. Also have received great service purchasing accessories with accessories and parts departments. More

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