Cheyenne Drummond | Page 2

Scheduled routine maintenance without hassle, and was easily able to reschedule without complications. Cheyenne kept me informed on the status of my vehicle and an explanation of costs as well. easily able to reschedule without complications. Cheyenne kept me informed on the status of my vehicle and an explanation of costs as well. More

by sully41889 Verified Customer Verified Customer

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The dealership continued to work with us until they resolved the complete problem while also dealing with an extended warranty company that kept calling with unnecessary issues before agreeing to pay resolved the complete problem while also dealing with an extended warranty company that kept calling with unnecessary issues before agreeing to pay More

by Mike Arlaud Verified Customer Verified Customer

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Cheyenne was great to work with! She was extending nice over the phone. When I requested something as little as a sticker to make sure I could monitor my mileage she gave little to n She was extending nice over the phone. When I requested something as little as a sticker to make sure I could monitor my mileage she gave little to no thought about it and made sure it happened! It’s the little things that go a long way! 10/10 experience! I will be back! More

by jimbo.jd28 Verified Customer Verified Customer

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I received two recalls on my new truck and reached out to NYE to get them corrected. While o the phone i was advised one had been corrected via a software update. An appointment to fix the other was made fo NYE to get them corrected. While o the phone i was advised one had been corrected via a software update. An appointment to fix the other was made for the following day. I arrived early and was greeted in a manner which was obvious i was expected and welcomed. They fixed the problem in 1/2 hour and documented the repair. Very professional, polite and welcoming -the reason i purchased my new truck at NYE-25 miles from my home instead of those dealerships closer by in Syracuse with their politically correct work forces who can't get out of their own way!| More

by jon1ames Verified Customer Verified Customer

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Excellent customer service! Emily, Cheyenne, Chri and Mike are my go -to for questions and help. Thank you!! Emily, Cheyenne, Chri and Mike are my go -to for questions and help. Thank you!! More

by TACHURCH0924 Verified Customer Verified Customer

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Always a pleasant and professional experience. Easy and efficient to schedule an appointment for service and customer satisfaction comes first. Easy and efficient to schedule an appointment for service and customer satisfaction comes first. More

by Mesocyclone Verified Customer Verified Customer

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Respect was shown not only for the buyer but it was evident for each of the NYE Auto workers as well. Everyone was most congenial and helpful. The showroom looked bright and spotless. evident for each of the NYE Auto workers as well. Everyone was most congenial and helpful. The showroom looked bright and spotless. More

by conniev0 Verified Customer Verified Customer

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Can always trust NYE to service all my vehicles! Sales and service are always pleasure, and I trust that my car is always in good hands! Sales and service are always pleasure, and I trust that my car is always in good hands! More

by RamGal1500 Verified Customer Verified Customer

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Scheduled easily. Appointment started on time. Employees were courteous. Coffee was available. Service was completed timely. Appointment started on time. Employees were courteous. Coffee was available. Service was completed timely. More

by cjwilkinson00 Verified Customer Verified Customer

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A lot of lack of communication and not kept up on what was going on with vehicles service was going on with vehicles service More

by milehighmagician Verified Customer Verified Customer

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