Cheyenne Black

We walked in with full intent to only test drive a vehicle and drove away with our dream car!! Gian made the process smooth and pressure-free. He was thorough and even drove to my home (2.5 hours away vehicle and drove away with our dream car!! Gian made the process smooth and pressure-free. He was thorough and even drove to my home (2.5 hours away) to pick up my trade in. Highly recommend BCS Toyota! More

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I do not wish to comment. Sorry I agreed to survey bc of this requirement. Sorry I agreed to survey bc of this requirement. More

by gslayton14 Verified Customer Verified Customer

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Purchased and drove down from Dallas. Great price and timing. Appreciated Patrick working to get exactly what we wanted in the minivan. The reason for the 4 instead of 5 is that reception Great price and timing. Appreciated Patrick working to get exactly what we wanted in the minivan. The reason for the 4 instead of 5 is that receptionist was not very friendly in each of our multiple calls, there was no warm welcome when we came in, we missed coffee exactly by 1 minute after a long and early drive (no empathy when asked for the last pour). More

by AggieBuyer Verified Customer Verified Customer

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Travis was extremely helpful and accommodating. He made my first car buying process easy, simple, and painless. I’d recommend him to anyone! He went above and beyond with customer service. He made my first car buying process easy, simple, and painless. I’d recommend him to anyone! He went above and beyond with customer service. More

by oliviapjohnson25 Verified Customer Verified Customer

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Keith was very friendly and helpful. Pleasant experience. I wish all car dealerships would be as pleasant. Pleasant experience. I wish all car dealerships would be as pleasant. More

by johnnycarrfaubion Verified Customer Verified Customer

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Patric first helped my wife out on a deal with her newer used Tundra Limited that made her happy. So naturally I had Patrick do the same for me, which was no walk in the park cause I wanted him to repeat th used Tundra Limited that made her happy. So naturally I had Patrick do the same for me, which was no walk in the park cause I wanted him to repeat the same awesome deal for me. 5 of 5 stars for me! More

by JASONMAGEE79 Verified Customer Verified Customer

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Justin provided great customer service during my visit to program a second fob key for my new 2024 Sienna. program a second fob key for my new 2024 Sienna. More

by marklund9 Verified Customer Verified Customer

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Started and ended our car hunt at Toyota, thanks to Scott. Knowledgeable, friendly, clearly a veteran of the business and of life -- he gave us the straight scoop, the benefit of his years of experienc Scott. Knowledgeable, friendly, clearly a veteran of the business and of life -- he gave us the straight scoop, the benefit of his years of experience, and a sense we were joining a family rather than just buying an item. We purchase cars very rarely, in no small part because we do our homework and take no nonsense. We expect them to last, and we left the lot very confident this will be the case with our new RAV4. Scott was top tier, highest recommendation. In the finance department, Cheyenne was friendly and relaxed. More to the point, he did the two things you want: he offered upsell options without applying any unwelcome pressure, readily took no for an answer, and when our monetary needs required a bit of creativity, he made it happen. High marks. More

by CCL Verified Customer Verified Customer

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The experience was perfectly fine but it all should have been done in one day not a phone call after I left to come back because they got the price I was asking for. been done in one day not a phone call after I left to come back because they got the price I was asking for. More

by angeldestiny0808 Verified Customer Verified Customer

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Everything was fine except the amount of time it took to finalize the deal. We spent over four hours mostly waiting on people to get things done. Unacceptable in my most humble opinion. finalize the deal. We spent over four hours mostly waiting on people to get things done. Unacceptable in my most humble opinion. More

by Cbfarmer2636 Verified Customer Verified Customer

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