Carmen Alicea
Carmen Alicea at Williamson Buick GMC
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Carmen Alicea

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

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4.8
200 Reviews
4.8

200 Reviews

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200 Reviews of Carmen Alicea

March 05, 2025

Dealership Rating
Employee Rating

Excellent service as always. Been using William Cadillac for many years and I have a great service advisor. More

by marroquin1997
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Recommend Dealer
Yes

February 19, 2025

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Carmen went so far above and beyond. She got an email after 10pm that I was having a problem with the truck. She called me and did everything she could to help. She’s amazing. So gratefu More

by Bruce Jacobs
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Recommend Dealer
Yes

February 17, 2025

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Every single time I go to this service center I am treated kindly. My vehicle is ready in a reasonable amount of time. And that is the reason I continue to lease vehicles from this dealership. Service More

by ALMONTOYA0
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Recommend Dealer
Yes

February 12, 2025

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Todo muy bien organizado,hicieron muy buen trabajo y rapido., el personal muy amable Gracias More

by MAKEDY720811
Service Price Transparency
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Recommend Dealer
Yes

January 16, 2025

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I requested all new wipers & only got the front ones. And NO CAR WASH after being told I would get one. Even the cashier said got one. It really pissed me off being lied to. I can go other places for m More

by mtdavis531
Service Price Transparency
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Recommend Dealer
No

January 15, 2025

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Carmen is my service advisor and she’s great, knows our cars and is knowledgable. I can also make service appointments with ease and the service is on time, the waiting room is also well equipped with comf More

by Gcamargo
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Recommend Dealer
Yes

January 04, 2025

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Tony Martinez is a knowledge individual that always takes the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfo More

by TMOREJON
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Recommend Dealer
Yes

January 04, 2025

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Great service from every one of the employees when we arrived at the Williamson dealer, that’s one of the reason I am a client of Williamson thanks. More

by PGARAZPE
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Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma, Pete Betancourt

January 03, 2025

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Employee Rating

Great people excellent service Tony Martinez the best of the Best thank you so much !! More

by GABYSERGEI
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Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

December 30, 2024

Dealership Rating
Employee Rating

I can also count on great support and customer service at the Williamson Dealership. My service agent (Carmen) has always been very responsive to my needs and concerns. More

by CHARLESUPHILLIPS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcos Castro

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