Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 21

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
236 Reviews

Dealership Experience

11 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

236 Reviews

Write a Review

236 Reviews of Carmen Alicea

July 03, 2021

Dealership Rating
Employee Rating

Service and personnel were very good. Sorry but I don’t know what else to say about your facility except I would use you again. More

by KASOVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Report | Print
Jul 08, 2021

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2021

Dealership Rating
Employee Rating

This dealer is very good . They give a good service. Carmen Alicea is an excellent person in the service department. Thanks Carmen Alicea. More

by Arthur's
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 06, 2021

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2021

Dealership Rating
Employee Rating

I have been coming to Williamson for a few years More

by terecurbelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Chambers , Ed Miller

Report | Print
Jun 30, 2021

Williamson Buick GMC responded

We appreciate the time you took out of your day to provide this feedback. At Williamson Buick GMC, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2021

Dealership Rating
Employee Rating

I have one complaint that happens every time that the car goes in for service. The car returns dirtier then it went in. My escalade is bone color and everything is visible. I've complain before but no one ha More

by er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 22, 2021

Williamson Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2021

Dealership Rating
Employee Rating

They were courteous attentive quick and clean, they made a good experience even tho I waited for my vehicle it didn’t seem like an inconvenience to me I had everything I needed to feel comfortable. More

by Allenwest57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 22, 2021

Williamson Buick GMC responded

We appreciate your marvelous feedback, Allen. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2021

Dealership Rating
Employee Rating

Carmen and the entire service team are great. SUPER attentive and willing to assist. The car works better than when it was brought in to service. More

by NEONJUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 22, 2021

Williamson Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Carmen and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 07, 2021

Dealership Rating
Employee Rating

For me it’s been a good experience always have no negative feed back. I would recommend it to others . The service is really fast and friendly staff . More

by MARIO7583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Betancourt , Mickey Barrios, Robert Garcia

Report | Print
Jun 10, 2021

Williamson Buick GMC responded

We appreciate your input, Mario. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 05, 2021

Dealership Rating
Employee Rating

Carmen was attentive as I explained the situation. She kept me updated on the status of repairs. She suggested other things to look out for. More

by URMYHIDINGPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 09, 2021

Williamson Buick GMC responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 31, 2021

Dealership Rating
Employee Rating

How many ways can you say excellent?! WILLIAMSON exceeds and goes above and beyond all expectations. Their cars and customer service are simply the best More

by AUDREYROTATI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Barrios, Angel Gonzalez, Skip Moosang

Report | Print
Jun 09, 2021

Williamson Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 09, 2021

Dealership Rating
Employee Rating

I am extremely happy with the customer services provided by the service department. Carmen Alicea was a pleasure to work with, ver polite and professional. Benny, thank you and your staff for such a pleasan More

by Diana Labrador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma , Gabriel from the loaner department.

Report | Print
Apr 13, 2021

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

1
...
20
21
22
...
24

Dealership Inventory (334 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $65,615
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$65,615
View Details
new 2026 GMC Sierra 1500 car, priced at $91,294
2026 GMC Sierra 1500
new
Dune exterior
Automatic
Four-wheel Drive
$91,294
View Details
new 2026 GMC Acadia car, priced at $56,690
2026 GMC Acadia
new
Summit White exterior
Automatic
All-wheel Drive
$56,690
View Details
new 2026 Buick Envision car, priced at $47,435
2026 Buick Envision
new
White Tri-Coat exterior
Automatic
All-wheel Drive
$47,435
View Details
new 2026 GMC HUMMER EV SUV car, priced at $108,815
2026 GMC HUMMER EV SUV
new
Graphite Blue Metallic exterior
Automatic
All-wheel Drive
$108,815
View Details
new 2026 GMC Savana 2500 car, priced at $48,795
2026 GMC Savana 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
$48,795
View Details
View All Inventory