Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
454 Reviews
4.8

454 Reviews

Write a Review

454 Reviews of Carmen Alicea

June 26, 2025

Dealership Rating
Employee Rating

Dealer in excellent in same day service! Carmen really ensured my car was worked on asap More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2025

Dealership Rating
Employee Rating

The service was good. The car drop off was fast and the shuttle service was great. The service manager clearly explained. More

by gchekijian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Williamson Cadillac responded

We’re delighted our team’s professionalism and attention to detail left a lasting impression, and we're thrilled your vehicle was returned in impeccable condition.

June 24, 2025

Dealership Rating
Employee Rating

Dealer in excellent in same day service! Carmen really ensured my car was worked on asap. Love there's always a familiar and friendly vibe and they made sure I didn't drive away with a flat More

by ESTECRESPO
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jun 25, 2025

Williamson Cadillac responded

We're so pleased Carmen made your visit smooth and reassuring, especially in those urgent moments. It’s wonderful to know that our welcoming atmosphere and prompt service continue to stand out to you.

June 21, 2025

Dealership Rating
Employee Rating

Excellent service by highly professional staff, very corteous an attentive. Special mention to Mr. Alberto Fernández and Mr. Laz Estrada. They go the extra mile to ensure you have full satisfaction. Ke More

by Alejandro de la Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Williamson Cadillac responded

Thank you for highlighting our team's commitment to going the extra mile—your recognition means everything to us!

June 14, 2025

Dealership Rating
Employee Rating

Excellent service! Carmen is the best - she always takes care of the details and has the customer in mind when providing the options! More

by Mavalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Williamson Cadillac responded

We’re so glad to hear Carmen delivered another top-notch experience. We truly appreciate your loyalty!

June 12, 2025

Dealership Rating
Employee Rating

Friendly but my car was never inspected in 5 days so had to take it elsewhere More

by Rc1280
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike McKesson

Jun 13, 2025

Williamson Cadillac responded

We sincerely apologize for the delay in servicing your vehicle. This is not the experience we strive for, and we regret the inconvenience it caused. If there’s anything we can do to make things right, please let us know.

June 04, 2025

Dealership Rating
Employee Rating

Great service, taken care more than once extremely satisfy with both the service and quality of work More

by Garcia2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Williamson Cadillac responded

It pleases us to know that our service and workmanship have consistently lived up to your expectations. Thank you for your feedback- your loyalty means the world to us.

June 03, 2025

Dealership Rating
Employee Rating

Excelente atención mi Advisor y también el departamento de loaners ! Todo el lugar es agradable rápido y seguro al momento de hacerle servicio a mi vehículo no dudo en recomendar More

by Luis Salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Lacayo, Diana Garcia

Jun 04, 2025

Williamson Cadillac responded

¡Muchas gracias por su reseña! Nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo y que el servicio fue rápido y seguro. Su recomendación significa mucho para nosotros.

June 03, 2025

Dealership Rating
Employee Rating

Service as usual 8am appointment four tires four hours wait. It keeps getting better and better. More

by BLUMPKINS64
Workmanship
Service Time
Recommend Dealer
Yes
Jun 04, 2025

Williamson Cadillac responded

We appreciate your patience and are glad to hear your service experience continues to improve! Our team strives to provide efficient, high-quality care, and your kind words motivate us to keep raising the bar.

May 12, 2025

Dealership Rating
Employee Rating

Great service with professionalism & a smile No complaints or concern when the job was completed. Thank you! More

by MBARBEE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Williamson Cadillac responded

Thank you for your wonderful feedback! We’re thrilled that your experience was seamless and that our team delivered service with a smile.

1
...

Dealership Inventory (296 Vehicles)

used 2022 Cadillac Escalade car, priced at $63,795
2022 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $65,710
2025 Cadillac LYRIQ
new
Crystal White Tricoat exterior
Automatic
All-wheel Drive
used 2023 Cadillac Escalade ESV car, priced at $71,895
2023 Cadillac Escalade ESV
used
Black Raven exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $73,190
2025 Cadillac LYRIQ
new
Nimbus Metallic exterior
Automatic
All-wheel Drive
new 2025 Cadillac LYRIQ car, priced at $62,210
2025 Cadillac LYRIQ
new
Crystal White Tricoat exterior
Automatic
Rear-wheel Drive
new 2024 Cadillac XT4 car, priced at $47,875
2024 Cadillac XT4
new
Deep Sea Metallic exterior
Automatic
Front-wheel Drive