Juan Santos
Juan Santos at Williamson Cadillac

Juan Santos

Service Director

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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5.0
123 Reviews

Dealership Experience

40 yrs, 2 mos

Industry Experience

40 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

123 Reviews

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123 Reviews of Juan Santos

July 11, 2026

Dealership Rating
Employee Rating

Service department is the main reason I continue to buy GMC trucks and Cadillacs. Service team is the best top down More

by RICHARD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Williamson Cadillac responded

Your review brightened our day—thank you for choosing our dealership.

June 02, 2026

Dealership Rating
Employee Rating

Great and fast service. Carmen was very communicative throughout the process and I definitely recommend taking your vehicle for service to her More

by r_gomez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Williamson Cadillac responded

Thank you for your positive review and for being a valued customer.

February 06, 2026

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Employee Rating

Mike McKesson is the best service advisor in the business. He always looks out for the best interest of my family. More

by SPLLERANDI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Mike McKesson

February 03, 2026

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Employee Rating

“Great service on my vehicle. The work was done quickly, professionally, and everything was explained clearly before I left. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

Your positive feedback brightened our day; thank you for sharing it.

February 01, 2026

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Service was excellent, they provide top notch service. Treated me like family. Everything was perfect More

by EDWIn lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

Your support means everything to us — thank you for the kind review.

December 26, 2025

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Employee Rating

Service was great as usual. Main reason me and my family only buy from Williamson. More

by RICHARD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Edgar Lacayo

Jan 09, 2026

Williamson Cadillac responded

Thank you for the wonderful review; we’re always here to help with anything you need.

December 20, 2025

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Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

Your positive review made our day — thank you for trusting us with your vehicle.

December 14, 2025

Dealership Rating
Employee Rating

My service advisor Erik Fernandez was excellent and very knowledgeable. I was in and out within an hour for my oil service and tire rotation. The service employees along with the service cashier had great More

by Rene Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jan 09, 2026

Williamson Cadillac responded

Thank you for sharing your experience — we’re committed to keeping your future visits just as excellent.

December 10, 2025

Dealership Rating
Employee Rating

Excellent customer service,, clean organized facility, and lots of attentiveness during my visit. Kudos to Service advisor Tony Martinez who thou explained what will be done to my vehicle. More

by Arnulfothompson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

We’re delighted to know you enjoyed your experience, and we look forward to serving you again.

December 10, 2025

Dealership Rating
Employee Rating

Some of the communication was inconsistent. That's the reason i'm giving her a five, she was, however, very pleasant and attentive.When I had a question or something came up , that was inconsist More

by soniaslaughter
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jan 09, 2026

Williamson Cadillac responded

We’re grateful for your feedback and happy to know you had a great visit with us.

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