Mike McKesson
Mike McKesson at Williamson Cadillac

Mike McKesson

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
244 Reviews
4.8

244 Reviews

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244 Reviews of Mike McKesson

June 29, 2026

Dealership Rating
Employee Rating

The service was very good When I arrived innmediatly I went to talk to the agent was very professional. For the first time I was happy More

by CLCURBELO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 29, 2026

Williamson Cadillac responded

Your satisfaction is our greatest reward—thank you for sharing it.

June 26, 2026

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My car is in for the 5th time in the last 4 months. Service writer is great but techs seem to be unable to repair my car. Lemon or poor service? More

by PROWORKSAUTOMOTI
Workmanship
Service Time
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Recommend Dealer
No
Jun 29, 2026

Williamson Cadillac responded

We sincerely appreciate your candid feedback as it is clear that repeated visits have caused understandable frustration, and we are committed to reviewing your vehicle’s history in detail so we can deliver a definitive resolution rather than another temporary fix.

June 23, 2026

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Mr McKesson in the Service dept was very helpful, and treated me with respect , I’ve been having my car serviced therefore over 9 yrs More

by pjohnson871
Service Price Transparency
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Recommend Dealer
Yes
Jun 23, 2026

Williamson Cadillac responded

Your thoughtful words brighten our day and reinforce our commitment to excellence.

June 22, 2026

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Quiero agradecer a Raúl Feliu por su excelente trabajo, profesionalismo y respeto a todo lo que hace es el mejor😇❤️👏👏👏👏 También quiero agradecer a Tony por mi primer mantenimiento ( cambio de aceite More

by IDOLIDIAMIREYSI29
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 22, 2026

Williamson Cadillac responded

Valoramos mucho tu comentario y nos alegra que tu visita haya sido tan agradable.

February 08, 2026

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Mike McKesson is awesome! He is the reason I keep coming back to Williamson for 20 years. Responsive, thorough and your service and repair department is top quality. More

by John Cunningham
Service Price Transparency
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Recommend Dealer
Yes

February 06, 2026

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Mike McKesson is the best service advisor in the business. He always looks out for the best interest of my family. More

by SPLLERANDI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Santos, Rolando Pardo

February 04, 2026

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Employee Rating

TUVE UNA UNA GRAN EXPERIENCIA, GRACIAS A CARLOS HERNÁNDEZ OSUNA, QUE ME ATENDIÓ PROFESIONALMENTE, HIZO UN BUEN TRABAJO Y CON MUCHA DEDICACIÓN, LOS RECOMIENDO 100%, GRACIAS!!! More

by RMLOPEZ1311
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

We’re so glad to hear you had a great experience — thank you for sharing your feedback.

January 11, 2026

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Williamson has been taking care of my vehicles for years and Mike McKeson has been an outstanding service advisor from day one. Williamson family should be quite proud of what they have built. More

by Cfg
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Williamson Cadillac responded

Thank you for your positive feedback; it’s our pleasure to provide you with excellent service.

December 20, 2025

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Employee Rating

I have been leasing Cadillac’s from Williamson for over 20 years and have never had an issue with them or the vehicles. I am so disappointed I can no longer say that. I leased a new XT5 SUV last month and More

by NELSONA0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Penn, Rolando Pardo

Jan 09, 2026

Williamson Cadillac responded

We regret that your visit was not satisfactory and welcome the chance to speak with you to better understand what happened. Please contact our service management team at your earliest convenience.

Jan 30, 2026

NELSONA0 responded

I did speak with the service manager (Pardo) who was very cold and unhelpful in the few times we spoke. One time I was standing right next to him, he knew who I was as I was in front of my service advisor McKesson, and Pardo didn’t even acknowledge me or say hello.

December 20, 2025

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Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

Your positive review made our day — thank you for trusting us with your vehicle.

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