Carlos Hernandez
Carlos Hernandez at Five Star Ford

Carlos Hernandez | Page 2

Sales Professional

Five Star Ford

6618 NE Loop 820
North Richland Hills, TX 76180

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5.0
105 Reviews

I've been proudly serving Ford Motor Company since 1999. I want to thank all my friends, family and clients for the years of support. I will continue to be here to facilitate all of your automotive needs and remain your trusted friend in the car business for many years to come. I have to because I have two children that I have to make sure succeed. Together, success is guaranteed.

5.0

105 Reviews

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105 Reviews of Carlos Hernandez

May 04, 2023

Dealership Rating
Employee Rating

Our sales guy was really nice. John Hilsinger, Explanation on everything was understandable and pointed out all details on the car, More

by dianalewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Hilsinger

March 09, 2023

Dealership Rating
Employee Rating

This was my fourth purchase with five star Ford. The sales team Alfred and Carlos were outstanding. They made my purchase, quick and flawless! I highly recommend this team! More

by Ricky Richardson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred El-Darazi, David McGee

November 10, 2022

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Employee Rating

Carlos Hernandez helped us with our purchase of a new F150 Tremor. It was a great experience. No high pressure sales tactics. Will purchase from him the next time we’re in the market for another Ford. More

by kevinlackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trauth

April 23, 2022

Dealership Rating
Employee Rating

Absolutely loved my experience here With Carlos Hernandez , made me feel valued and didn’t try and sell me something I wasn’t looking for . From the first phone call I got from him I told him exactly what More

by David Cordero
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Huntzinger

March 25, 2022

Dealership Rating
Employee Rating

Everyone here was genuine and honest! Would send anyone of my family members here to buy a vehicle! Two thumbs up! More

by dontreyf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam (black gentlemen)

December 17, 2021

Dealership Rating
Employee Rating

Everyone we came in contact with was kind and helpful. We ordered a vehicle and love how easy the process was to order and pick up. We couldn’t be happier. More

by tmwckw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Dike, CarPro Show

November 02, 2021

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Employee Rating

I had an amazing experience with this dealership! I live about 1 hour away, so it was important that I get as much accomplished before I even stepped foot on the dealership lot. I found my vehicle online, s More

by NecieAl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duy Nguyen

September 23, 2021

Dealership Rating
Employee Rating

Carlos was extremely helpful. He answered all of my questions and made the process very simple and easy. I would definitely recommend Carlos. More

by crucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brieanna Lopez

September 17, 2021

Dealership Rating
Employee Rating

Alfred, Carlos, Kyle, and Sam were extremely helpful and nice. My wife and I were in a bit of a time crunch, due to our need to pick up our great grandson from school. They were all very helpful. They made More

by kelvinandcheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfred El-Darazi , Kyle Crowley and Sam O'Reggio

September 04, 2021

Dealership Rating
Employee Rating

I called Five Star Ford in June to order a bronco sport for my son. Brieanna immediately was able to help me. From the beginning she answered questions promptly and detailed. She kept me apprised of the m More

by shelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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