Carlos Alejo
Carlos Alejo at Greenway Kia East
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Carlos Alejo

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
231 Reviews
4.5

231 Reviews

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231 Reviews of Carlos Alejo

April 10, 2025

Dealership Rating
Employee Rating

Great and professional team. Son muy eficientes. Siempre salgo complacida con los servicios ofrecidos. Gracias a todos. More

by Dayami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

Apr 11, 2025

Greenway Kia East responded

Dayami, gracias por compartir su experiencia positiva con el equipo de Greenway Kia East. Nos alegra saber que siempre queda complacida con nuestros servicios. Esperamos verle pronto!

April 09, 2025

Dealership Rating
Employee Rating

Shelby and the team are always exceptionally attentive and courteous. She provides outstanding service every time I visit to address any matter related to my Sportage. More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Greenway Kia East responded

It's fantastic to hear that Shelby and the team at Greenway Kia East consistently provide you with attentive and courteous service. We're delighted to know your visits are always met with outstanding care for your Sportage!

April 08, 2025

Dealership Rating
Employee Rating

I was very pleased with my visit. Everyone was very welcoming and professional. They provided me with quick and excellent service. Thank you for making me feel like a priority. Specia More

by cochrankheshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop, Fiyin Adeyeye

Apr 08, 2025

Greenway Kia East responded

We're delighted to hear that Carlos, Shelby, and Jin made your visit a positive one at Greenway Kia East! It's great to know you felt welcomed and received excellent service. Thank you for choosing us!

April 08, 2025

Dealership Rating
Employee Rating

Had the best experience with Greenway Kia always willing to answer my questions and solve all issues .. More

by jennyburgos1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Greenway Kia East responded

We're delighted to hear that you had such a positive experience with Greenway Kia East! Our team is always here to help and ensure all your questions are answered. Thank you for choosing us!

April 08, 2025

Dealership Rating
Employee Rating

Enjoyable experience plan to return to the same location. Extremely helpful and hope to get the same people. More

by Mauricea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Greenway Kia East responded

Mauricea, we're delighted to hear you had an enjoyable experience with us at Greenway Kia East! We look forward to welcoming you back and providing the same great service.

April 07, 2025

Dealership Rating
Employee Rating

Great but I think we should at least clean up car on return good service More

by RFRANTZ987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop, Fiyin Adeyeye

Apr 07, 2025

Greenway Kia East responded

Thank you for leaving Greenway Kia East a four-star review. We appreciate this feedback and will pass it along to our team.

April 06, 2025

Dealership Rating
Employee Rating

Everyone I spoke to was very kind and understanding, however what they quoted me was way too expensive. Especially after buying my car from you guys 2 months ago. I won't be coming back for service or f More

by dominoneveu
Service Price Transparency
Service Communication
Recommend Dealer
No
Apr 07, 2025

Greenway Kia East responded

I'm sorry to hear that the pricing didn't meet your expectations. We strive for competitive rates and value feedback like yours to improve our services. If you have any further questions or concerns, please feel free to reach out. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 05, 2025

Dealership Rating
Employee Rating

Very simple took my 2018 kia soul because the cars knocking sensor activated which ment the engine was done. Kia Replaced my engine at no cost. Now this my second car that had the same issue, previous More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fiyin Adeyeye

Apr 07, 2025

Greenway Kia East responded

Hector, I'm sorry to hear about your experience with the drive belt issue after getting a new engine. It sounds frustrating and not up to our usual standards of service. If you'd like further assistance or have any questions, please feel free to reach out directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 03, 2025

Dealership Rating
Employee Rating

dealership change engine on the car but did not bother to install a new drive belt on the car. they installed the old drive belt of the car which is stretched out and now the engine is actually screeching. t More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fiyin Adeyeye

April 01, 2025

Dealership Rating
Employee Rating

My experience was great! Kia always takes care of me! thank you so much kia More

by KENZIEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Greenway Kia East responded

Thank you so much! We appreciate your business here at Greenway Kia East.

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