Carla Martinez
Carla Martinez at Kings INFINITI

Carla Martinez

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.7
135 Reviews
4.7

135 Reviews

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135 Reviews of Carla Martinez

November 23, 2025

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My experience with Kings Infiniti was truly exceptional. The entire process was fast, smooth, and completely stress-free. I didn’t have to spend a long time waiting at the dealership—instead, everything was More

by slefevre94
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Finance Experience
Recommend Dealer
Yes

November 19, 2025

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Beautiful Service! Very professional and went above and beyond to ensure that I received my vehicle back within 24 hours. More

by JoJo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Jojo, thank you for your kind review; we are happy to pass along your comments to the team here at Kings INFINITI, Inc.! Jojo, thank you for your kind review; we are happy to pass along your comments to the team here at Kings INFINITI, Inc.!

November 11, 2025

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I like the professionalism of the dealership where I feel I'm treated with respect. More

by IGNISAD1212
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Ignisad1212, thanks for your praise and kind comments about our team.

November 08, 2025

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Carla was very professional and consistently kept me updated. Her customer service was top tier and the shop’s service was speedy and effective. More

by Ghofun118
Service Price Transparency
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Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Hi Ghofun118, we are very happy to have provided you with such a positive experience!

November 06, 2025

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The service was one of the best I ever had to work with and it is so nice to see More

by TASHAGRANT431
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2025

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Service has been very good. We always have our service done at this location and like the new camera system More

by LBETTYBOOP806
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Hello Lbettyboop806, thank you; we appreciate your feedback!

November 04, 2025

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Employee Rating

The best crew in nyc. Very professional anestablishment all I drive are Infinity and Nissan. More

by Dominick
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Dominick, we're glad you had such a wonderful experience with us!

November 03, 2025

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Great experience at Kings Infiniti- as always. Staying with the brand partially because of such honest, reliable maintenance and service. More

by Avishnyak
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Avishnyak, thank you so much for the positive review!

October 31, 2025

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Easy to make appointments, they inform you on time about the problems. Always nice and they provide great customer service. More

by ALIABDULLAH356
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Aliabdullah356, we're so glad that we were able to go above and beyond your expectations!

October 26, 2025

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Employee Rating

Respectable customer service waiting time was reasonable; to make a appointment was easy and the customer service is great More

by CLAUDEJAMES851212
Service Price Transparency
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Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Hello Claudejames851212, we appreciate you taking the time to leave us this feedback.

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