Canon Hughes
Service Advisor
Banister Chrysler Dodge Jeep Ram of Hampton
4116 W Mercury Blvd
Hampton, VA 23666
31 Reviews
Write a Review31 Reviews of Canon Hughes
November 18, 2024
Very fast, and friendly service! ! I would absolutely recommend anyone I know to come here for all of their repair, and automotive needs. ! I would absolutely recommend anyone I know to come here for all of their repair, and automotive needs. More
Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward
November 08, 2024
This place was great everyone was so friendly and so willing to work with me thank you willing to work with me thank you More
Other Employees Tagged: James Hood, Lindsay Givens, Darrell Ford, Ashley House, Whispur Granger, Wes Ward
October 28, 2024
They work with the customers they are honest fair and helpful and they are patient helpful and they are patient More
Other Employees Tagged: Lindsay Givens
October 12, 2024
Wonderful customer service. I will be back. Got my van back running again. Thank you I will be back. Got my van back running again. Thank you More
Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward
October 02, 2024
Thank you so much for your service. Happy with your service and your work so far. Happy with your service and your work so far. More
Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward
September 28, 2024
Great service fast and dependable very understanding of issues that arise with the service I had with jeep issues that arise with the service I had with jeep More
Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward
September 25, 2024
Not sure who's fault it is but my AC went out and it was previously serviced unsatisfactory as there was a hissing noise in my AC but I didn't bring it in because it did work. Fast forward AC goes out and n previously serviced unsatisfactory as there was a hissing noise in my AC but I didn't bring it in because it did work. Fast forward AC goes out and no accountability the repair is on me. My car shouldn't have AC issues alread disappointed with my purchase now. More
September 20, 2024
I went in originally for routine oil change to get car back supposedly all good. To returning it due to dash board notification shifter service, engine light on, windshield wipers going off. Unable to dri back supposedly all good. To returning it due to dash board notification shifter service, engine light on, windshield wipers going off. Unable to drive transmission in D notifications at least 76 codes. Then I spent money to get it towed to shop. Then they state I-need an engine.Now I’m upset I state what did you’ll do to my vehicle . It was working prior to the change. I go through the company for repair assistance due to the negligence on their part. They agree to assist with damages particularly. I then wait until able and purchase the Engine. They put the engine in the car and complete an inspection now they say I’m all clear after waiting 2 months. Now a day later same issue codes at least 76 same problem. Now they tow my vehicle back to the shop and stated it’s the battery. The battery is getting charged for two hours they give it back to me. Ok it worked for about two days. Now they tow again back to the shop. They continue to state battery issue. They plan to replace the battery now. I’m at this point over it. I’m financially drained. I’m catching Ubers too work , maxed out my rental when I originally put it in the shop. I’m out of pocket at this point over 8,000 and still don’t have my car. So this rating speaks for itself. I’m furious!! More
September 11, 2024
Their sales staff is friendly and receptive. Their maintenance staff leaves something to be desired. It would seems there's a disconnect between service representatives and mechanics. I was char Their maintenance staff leaves something to be desired. It would seems there's a disconnect between service representatives and mechanics. I was charged and told an issue was resolved, but I kept paying all sort of repairs either related or directly associated to the cause. I was told in every instance the matter was resolved... and yet the matter persists today. They attentive, cordial, and offer perks no other dealer inthe area offers. Unfortunately, that is not enough if the people you entrust your vehicle to cannot produce the expected result. More
Other Employees Tagged: Darrell Ford
September 11, 2024
Service is A1. Past visits at this location, when vehicle is picked up, they usually had the seat covered and a paper floor mat, not so this time. So just a tad uno Past visits at this location, when vehicle is picked up, they usually had the seat covered and a paper floor mat, not so this time. So just a tad unorganized, More
Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward